Academic Advisor (part-time/temporary)
University of Massachusetts Lowell
Location
Lowell, Massachusetts
Quick overview
The Academic Advisor will provide general academic advising covering program requirements, registration, university policies, academic success strategies, and career options for students. Responsibilities also include managing and advising students on academic alerts, warning status, and readmission, while collaborating on retention initiatives and delivering skills presentations.
Requirements summary
Candidates must possess a Bachelor's Degree along with relevant experience in higher education or a similar field. Preferred qualifications include working knowledge of Student Information Systems (SIS) and Salesforce CRM, as well as familiarity with academic support and student success practices.
Job description
General Summary of Position
- General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
- Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
- Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
- Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
- Routinely maintain and update undergraduate student records online via Salesforce CRM.
Minimum Qualifications
- Bachelor's Degree with experience in higher education or similar field.
- Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
- Working knowledge of academic support and student success practices.
Special Instructions to Applicants
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.
This is a part-time, temporary, non-unit, non-benefited position.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
