Children's Case Management Coordinator

Job Title: Children’s Case Management Coordinator

Reports to: Case Management Team Lead

Job Classification: Non- Exempt

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Position Summary

The Children’s Case Management Coordinator provides family-centered case management and supportive services to children and families participating in St. Monica’s programs. This role supports child and family well-being through parenting support, coordination of services, participant education, advocacy, and collaboration with treatment teams and community partners. The Children’s Case Management Coordinator promotes culturally responsive, trauma-informed, and developmentally appropriate services that support healthy family functioning and positive child outcomes.

Core Responsibilities

• Provide case management and supportive services related to children and family needs within residential and outpatient programming.
• Support participants in strengthening parenting skills, family relationships, and healthy child development practices.
• Facilitate parenting, psychoeducational, and child development programming as assigned.
• Coordinate services and communication related to children’s needs with internal treatment teams, community providers, and Tribal entities as applicable.
• Support participant visitation, family engagement, and reunification efforts in a culturally responsive and participant-centered manner.
• Monitor and communicate concerns related to child well-being, development, safety, and family functioning toappropriate treatmentteam members.
• Support implementation of evidence-based and culturally responsive parenting and family programming.
• Assistwith participant advocacy, resource coordination, and connection to communitysupportsand services.
• Meet Job Expectations for Children’s Case Management Coordinator.

Core Competencies (All Positions)

• Communication: Communicates clearly, respectfully, and professionally.
• Professionalism &
• Ethics:Demonstratesintegrity, accountability, andappropriate boundaries.
• Confidentiality &
• Compliance: Adheres to HIPAA, 42 CFR, and organizational policies.
• Cultural
• Responsiveness: Practices respect, inclusion, and cultural humility.
• Reliability &
• Accountability:Maintainsdependable attendance and completes work accurately and on time.
• Teamwork: Works collaboratively to support organizational goals.

Position-Specific Competencies

• Family-Centered
• Practice: Supports healthy family functioning and participant-centered parenting approaches.
• Child
• Development
• Knowledge:Demonstratesunderstanding of child development, parenting support, and family systems.
• Case
• Management &
• Resource
• Coordination: Assists families in accessing services, supports, and community resources.
• Group
• Facilitation:Facilitatesparenting and psychoeducational programming in an engaging and supportive manner.
• Cultural
• Responsiveness: Incorporates culturally responsive and trauma-informed approaches into participant services.
• Collaboration &
• Care
• Coordination: Communicates effectively with treatment teams, community providers, and external agencies.
• Advocacy &
• Support: Supports participants and families in navigating systems and accessing appropriatesupports.
• Documentation &
• Compliance: Completesaccurate,timely, and compliant documentation.

Education and Experience

• Bachelor’s degree in Human Services, Psychology, Sociology, Social Work, or related field preferred.
• Experience working with children, families, substance use, and/or mental health services preferred.
• Knowledge of child development, parenting education, and community resources preferred.
• Experience working with individuals and families from diverse backgrounds preferred.
• Must be at least 21 years of age.
• First Aid/CPR certification required or ability to obtain.
• Valid driver’s license and proof of insurancerequiredupon hire.

Physical Requirements

Ability to perform the essential functions of the position, with or without reasonable accommodation. This may include lifting up to 25 lbs., climbing stairs, and working in a fast-paced, participant-centered environment.

Additional Information

This job description reflects the general responsibilities and competencies required for the position and is not intended to be an exhaustive list of duties. Responsibilities may evolve to meet organizational needs.

St. Monica’s Home is an equal opportunity employer. We do not discriminate against any employee or applicant for employment based on age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.