Learning and Engagement Specialist

**Monday - Friday 8

30 am - 5:00 pm. Bilingual candidates are encouraged to apply. **

Pay range is $70,000 to $90,000/year depending on the relevant years of experience.

• We offer a competitive package of employee benefits for 30 to 40-hour week positions.
• You will receive a defined contribution amount of up to $15,433.08 per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis.
• Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings.
• We offer a retirement plan with a generous employer match starting at 4% after one year of employment.
• Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and 12 paid holidays.

The benefits offered in our cafeteria plan are as follows

• Medical benefits –Kaiser--ranging from $0 Deductible Plan with $15 Copay to $,3400 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan.
• Dental benefits –Guardian: 1 dental HMO and 2 PPOs
• Vision benefits – 2 options from
• Guardian
• VSP: a standard vision plan and an enhanced vision plan

Principal duties and responsibilities

• 1. Onboarding & Training Plan Oversight
• Collaborate with HR on onboarding training schedules while actively monitoring training plans to ensure alignment with employee roles/expectations, provider practices, and credentialing requirements.
• Ensure onboarding and training experiences are tailored to support seamless integration and role-specific development.
• 2. Training Coordination & Facilitation
• Deliver a wide range of clinical/non-clinical training programs aimed at enhancing and modernizing learning practices, supporting effective knowledge transfer, skill development, and inclusive learning experiences that promote successful integration into organizational standards and culture.
• Facilitate learning experiences that are engaging, accessible, and aligned with organizational goals.
• 3. Technology & Learning Systems
• Maintain advanced proficiency in technical tools and platforms, including Relias LMS (learning management system), graphics, video, and audio tools.
• Assist in the development and support of scalable learning technologies and systems, with the ability to navigate Microsoft Suite applications.
• 4. Curriculum & Content Development
• Lead the development of course curricula and training content that reflect clinical and operational priorities.
• Collaborate with the Clinical Training and Supervision Manager to design interactive, learner-centered content for integration into the Relias (LMS).
• Apply instructional design principles and multimedia tools to create engaging and effective learning experiences.
• 5. Program Implementation & Evaluation
• Support the launch of new and existing learning programs, including needs analysis, instructional design, delivery, communication, and evaluation.
• Build and refine program agendas, review learning flows, and analyze feedback to enhance program effectiveness.
• Evaluate training solutions for quality, scalability, and business impact. 6. Quality Assurance & Data Analytics
• Monitor training quality metrics using statistical analysis and performance data.
• Collect, analyze, and report on training outcomes across departments using appropriate software tools.
• Identify trends, gaps, and opportunities for improvement using both quantitative and qualitative data.
• Utilize internal and external standards to measure and improve training quality.
• 7. Strategic Alignment & Collaboration
• Partner with Quality Improvement (QI) and Compliance leadership to align training initiatives with organizational, regulatory, and accreditation standards.
• Serve as a liaison between clinical staff, leadership, and external stakeholders on training-related matters.
• Make strategic updates to learning resources and platforms by identifying outdated content and implementing agency-wide improvements.
• 8. Continuous Improvement & Adaptability
• Stay current on workflow changes, operational guidelines, policy updates, and intellectual property regulations.
• Demonstrate adaptability to evolving responsibilities, feedback, and competing demands, while modeling collaboration and resilience across teams.*

Other duties and responsibilities

• 1.
• Support the implementation and ongoing utilization of video-conferencing technology to support virtual trainings.
• 2.
• Prepare a variety of materials from rough drafts or other resources using word-processing, spreadsheet, database, or other applications; compose and prepare routine correspondence and reports.
• 3.
• Attend community, Agency, team trainings, meetings and events.

Knowledge, Skills and Abilities: REQUIRED (E = Essential; D = Desired)

• 1.
• Bachelor’s degree in Social Work, Marriage and Family Therapy, Psychology, Public Health, Public Administration, Quality Management, Behavioral Sciences, or a related field; (E) Master’s degree in a related field. (D) 1.
• Minimum two years of full-time experience in a mental health setting. (E) 2.
• At least two years of supervisory or project management experience. (D) 3.
• Some experience with serious and persistent mental illness or serious emotional disturbance. (D) 2.
• Curriculum development and training experience; (E) 3.
• Experience with instruction or training and knowledge of adult instructional learning; (D) 4.
• Proven typing speed of 40 net wpm (E); 50 net wpm (D); computer literacy; use MS Office Suite applications in a Windows environment at an intermediate level; basic Internet navigation and search ability; (E) 5.
• Good working knowledge of Zoom, Microsoft Suite, Learning Management System and other videoconferencing technology; (E) 6.
• Working knowledge of web-based applications relevant to behavioral health; working knowledge of course content building and editing and related software; (D) 7.
• Familiarity using and maintaining a variety of common office equipment, such as fax machines, computer printers, photocopiers, and multi-line phone systems; (E) 8.
• Effective oral and written communication skills, including appropriate English grammar, spelling and punctuation; comprehensible and clear documentation; demonstrated ability to proof and edit others’ and own work; (E) 9.
• Demonstrated project management, task management and execution skills and the ability to: 1.
• Organize and prioritize work; organize hard and online file systems; (E) 2.
• Maintain timelines and deadlines in a multi-tasking, interrupt-driven environment; (E) 3.
• Learn fast, implement changes quickly and effectively; (D) 4.
• Adapt to changing systems, methods, and environments; (E) 5.
• Work with minimal supervision and demonstrate resourcefulness in completion of tasks; (E) 6.
• Respect and maintain confidentiality; (E) 7.
• Work effectively with persons of different value systems, ethnicity, cultural backgrounds, language capabilities, and disabilities; (E) 8.
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E) 10.
• Physical requirements needed to perform the essential functions of this job, with or without accommodation: (E) 1.
• Hearing and talking on telephone and in person; standing, walking, sitting, pinching and finger flexion are required constantly (over 2/3 of the workday); (E) 2.
• Lifting, carrying, pushing, pulling, bending, stooping, crouching, and kneeling are required occasionally (under 1/3 of the workday); (E) 3.
• Balancing, climbing, and crawling are generally not required.

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