FT Lead Program Operations Specialist - Evangeline's House
The Salvation Army Southern California
Location
Spokane, Washington
Quick overview
This role involves supervising Program Operations Specialists during assigned shifts, leading and participating in daily client activities such as mealtimes, learning activities, and field trips. The specialist must also ensure compliance with safety policies, document client activities, and model appropriate behaviors for the youth in care.
Requirements summary
Candidates must be at least 21 years old with a high school diploma or GED and one year of experience working with youth, alongside various mandatory training and certifications. Essential requirements include passing criminal and DSHS background checks, possessing emotional stability, and maintaining a valid driver's license with a clear record.
Job description
SHIFT
40 hrs./wk., 2
00PM-10:30PM | Sunday - Thursday
Mission statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
Knowledge, Skills and Abilities
- Required:
- 21 years of age
- Have a high school diploma or GED
- One year of successful experience working with youth
- Pass a Criminal Background Check
- Pass a DSHS Background Check
- Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
- CPR/First Aid training
- Blood borne pathogen/HIV training
- De-escalation and restraint training
- Produce a recent negative TB test
- Food Handlers permit
- Valid Driver’s License with clear driving record
- Successfully complete TSA Driver Training
- Capable of auditory and visual supervision; verbally and physically interact with children in care
- Possess skills/abilities to successfully work with the challenging behaviors of youth in care
- Effective communication and problem-solving skills
- High personal standards of cleanliness and thoroughness
- Be available to be on-call to cover other shifts during the week; some Holidays
Essential duties and responsibilities
- Attend monthly staff meetings & trainings
- Supervise Program Operations Specialists during assigned shifts
- Training Tracts – required readings & reports for one year
- Work well within a team
- Communicate program needs & client needs to supervisors
- Directly supervise youth in care
- Be able to communicate effectively with professional agencies and administration
- Actively lead, participate in the client’s daily activities including, mealtimes, sports activities, learning activities, swimming, field trips & tutoring
- Follow posted schedules unless directed otherwise by a supervisor
- Document client’s daily activities
- Model appropriate social and interpersonal behaviors for youth in care
- Assist youth in identifying and meeting their physical needs
- Follow and ensure compliance of all Child Safety policies and procedures
- Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
- Properly implement behavior management (de-escalation and restraint)
- Comply with youth disciplinary guidelines
- Offer guidance to the youth as needed
- Clean the facility when needed
- Do laundry when needed
- Assist with snow removal when necessary
- Serve food to the youth at mealtimes, as well as provide snacks throughout the day
- Maintain facility security by ensuring windows and doors are locked; report any security concerns Contribute to a positive morale in the program.
- Develop positive, professional relationships with coworkers
- Accompany youth to school and appointments as needed (driving, riding or walking)
- Will be the expert on the shift concerning intakes and discharges
- Communicates with the program manager and assistant program manager about their shift
- Communicates with DCYF social workers concerning guests in the program
- Responsible for filling out the shift log at end of each shift
- Provide training for Program Operations Specialists as
- All other duties as assigned
Physical requirements
- Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
- Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
- Operate a telephone
- Operate a desktop computer
- Access and produce information from a computer
- Understand written information
- Ability to lift/carry up to 50 lbs.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.