Senior staff trainer

Qualifications

• Bachelor’s degree in Human Services or related field required
• Minimum two years of training experience, preferably in the Intellectual/Developmental Disabilities (I/DD) field
• Demonstrated ability to train and mentor peers or junior trainers
• Strong ability to engage and manage large groups and provide constructive feedback
• Proven ability to design and develop curriculum on a broad range of topics
• Excellent organizational, facilitation, and presentation skills
• Proficiency in MS Suite, Relias or related LMS systems, Zoom, and other related technology
• Valid NY State Driver’s License required
• Willingness to travel within Long Island, Queens, and NYC
• Willingness to conduct Evening and Weekend trainings

Responsibilities

• Include but are not limited to
• Conduct New Employee Orientation, New Management Orientation, and other onboarding sessions focused on agency operations, regulatory requirements, and software applications
• Conduct SCIP and CPR initial and recertification trainings
• Facilitate in-person, virtual, and hybrid training programs across the organization
• Develop, update, and maintain training curriculum, manuals, competency assessments, and supporting materials in alignment with regulatory standards and organizational needs
• Mentor and support Staff Trainers through onboarding, co-facilitation, observation, and feedback to ensure consistent and high-quality training delivery
• Assist with standardizing training materials and delivery practices across the department
• Assist in coordinating training schedules, classroom logistics, and training resources to support department operations
• Assist with monitoring training compliance and certification tracking through the Learning Management System, and assist in preparing reports related to participation and compliance rates
• Lead or support special projects and initiatives designed to enhance the effectiveness and efficiency of the Training Department
• Serve as a departmental resource for training-related questions and problem solving
• Provide operational support and act as a point of contact in the absence of the Assistant Director when needed
• Participate in agency’s Strategic Planning operation and be the department’s representative on Long Term Objective Committees as assigned
• Attain and maintain certifications or competencies for training in SCIP-R, CPR/First Aid, and OPWDD Choking Prevention Initiative
• Perform other duties as assigned