Employment Services Manager

Job DetailsJob Location

• Ewing
• Center -
• Sedalia,
• MO 65301Position
• Type:
• Full
• TimeEducation
• Level: 4
• Year
• DegreeSalary
• Range: $25.00
• SalaryJob
• Shift:
• DayJob
• Category: Nonprofit - Social Services Employment Services Manager Full-time Sedalia, MO Pettis County The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low-income, at-risk children, and their families to meet their goals and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy! POSITION SUMMARY As a key leader within the Employment Services Department, the Employment Services Manager supports the CHS mission by supervising staff, ensuring compliance with service guidelines, and fostering high-quality employment outcomes for individuals receiving services. This role oversees day-to-day operations, employee training, quality assurance, and coordination with internal and external stakeholders to ensure services are person-centered, timely, and in alignment with Department of Mental Health (DMH) and Vocational Rehabilitation (VR) expectations.
• Essential
• DUTIES
• AND
• Responsibilities:
• Supervise and
• Support
• Staff: Recruit, train, schedule, and mentor Job Coaches and Employment Support staff. Provide performance feedback, conduct performance evaluations, address disciplinary issues in accordance with CHS policies, and foster professional growth.
• Deliver
• Quality
• Services: Ensure individuals are supported through discovery, planning, and job development services that promote competitive, integrated employment. Oversee service delivery to align with individual outcomes and funding requirements.
• Provide
• Leadership and
• Communication: Actively participate in leadership meetings and decision-making processes. Lead team meetings, ensure consistent communication with team members, and participate in ISP meetings, VR staffings, and other support team discussions.
• Oversee
• Documentation and
• Compliance: Conduct regular documentation audits to ensure services meet funding source guidelines and are completed with quality and timeliness. Provide coaching and follow-up to address any gaps.
• Coordinate
• Schedules and
• On-Call
• Duties: Participate in the on-call rotation. Respond to staffing needs, coordinate shift coverage, and communicate schedule changes as needed to ensure individuals receive uninterrupted support.
• Conduct
• Quality
• Assurance
• Checks: Complete follow-up contacts with individuals receiving employment services—including those not actively engaged in job coaching—to assess satisfaction, monitor progress, and ensure service integrity.
• Collaborate with
• Community
• Partners: Maintain positive relationships with employers, referral sources, and community agencies. Promote a professional image of CHS and advocate for inclusive employment practices. SKILLS AND ABILITIES Ability to manage multiple priorities and meet deadlines Effective problem-solving and decision-making capacity Excellent communication and interpersonal abilities Flexibility in adapting to changing needs and environments High attention to detail and quality assurance Proficient in documentation and service tracking systems Strong leadership and staff development skills COMPETENCIES Accurate Listening Commitment to Policies and Procedures Conceptual & Proactive Thinking Conflict Resolution and Constructive Feedback Developing Others Handles Stress Well Initiative and Self-Confidence Relational and
• Role
• Awareness
• Results-Oriented
• Thinking
• Physical
• REQUIREMENTS: Must be able to travel as needed. Prolonged periods of sitting and working on a computer. Must be able to lift up to 25 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. QUALIFICATIONS REQUIRED EDUCATION AND EXPERIENCE Bachelor’s degree in Human Services, Rehabilitation Counseling, Business Administration, or a related field required Minimum 3 years of leadership experience in employment services, disability services, or related field Demonstrated experience with supervision, compliance, DMH and VR-funded programs, quality assurance, and stakeholder communication Experience overseeing audits and implementing strategic program improvements
• Must possess or obtain upon hire: CPR and First Aid certification. Valid driver’s license and current auto insurance. Must maintain confidentiality and adhere to CHS policies and ethical guidelines. Must be able to obtain ACRE/CESP certification after one year of employment.

Benefits

CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details SHIFTS: FT (40 hrs.) Mon-Fri: 8am-5pm EEO STATEMENT Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4400 or 660-665-1111 ask for HR. Qualifications