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Core responsibilities

The endpoint technician investigates, analyzes, and resolves hardware, software, and communication problems on endpoint systems, performing complex hardware repairs and maintenance on various technology-Based devices. Responsibilities also include installing, integrating, and configuring new computer systems, managing work order requests, and performing inventory management.

Requirements summary

A high school diploma or ged is required, along with a minimum of two years of directly related experience or a one-Year internship with the hcps office of technology; an a+ certification is preferred. Candidates must possess working knowledge of current microsoft enterprise operating systems, extensive knowledge of endpoint hardware and tcp/Ip networking, and the physical ability to lift up to 50 pounds and climb ladders.

high schoolInventory ManagementTroubleshootingCustomer ServiceSystem UpgradesTechnical DocumentationVendor CollaborationConfigurationDeploymentHardware SupportSoftware SupportTCP/IP NetworkingRJ45 TerminationIT Policy ComplianceClient Management ToolsInteractive PanelsCategory 5e/6 Cabling

Benefits

  • Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance
  • Retirement Savings
  • Medical Insurance
  • Pension