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Job detail

EY Suite in the College of Business - IE

James Madison University

Employer page
#Customer Service#Administrative Support#Professional Development#Front Desk#Office Operations#Technical Support#Event Preparation#Student Assistant
#Federal Work Study
#Undergraduate Programs
#College of Business
#Institutional Employment
Part TimeOn Site0-2 yrs$13 / HOURPosted 4 months ago

Location

Harrisonburg, Virginia

Salary

$13 / HOUR

Quick overview

The Student Assistant will serve as the primary point of contact for the EY Suite, greeting and assisting students, faculty, and visitors while supporting daily office operations. Key duties include managing virtual interview rooms, answering inquiries via phone and email, assisting with event preparation, and providing general administrative and technical support.

Requirements summary

Candidates must possess strong interpersonal and communication skills, be reliable, punctual, and detail-oriented, and be comfortable with basic office technology while willing to learn new systems. Applicants must also be degree-seeking students enrolled at least half-time.

Technical SupportDetail-OrientedInterpersonal SkillsCustomer ServiceConfidentialityCommunication SkillsIndependent WorkProfessionalismReliabilityPunctualityAdministrative SupportTask ManagementOffice Technology

Job description

Working Title

EY Suite in the College of Business - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Business

Department

100330 - College of Business - Dean

Pay Band

Pay Rate: Hourly

Specify Range or Amount

$12.77

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 3/16/2026

About JMU

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information

The EY Suite Front Desk Student Assistant serves as the primary point of contact for students, faculty, prospective students/families, and visitors to the Office of Professional Development and Undergraduate Programs Suite. This position plays a vital role in supporting the daily operations of the office while promoting a welcoming and professional environment for both the office and the College of Business.

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James Madison University

JM

Hiring organization

James Madison University

This is the official JMU College of Business page. Located in Harrisonburg, Virginia, the college evolved from a business program, to a business school, to a nationally recognized, fully accredited business college in less than 30 years.

Explore employer profile
IndustryHigher Education
TypeEducational
Size201-500 employees
HQHarrisonburg, Virginia

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Office of Professional Development and Undergraduate Programs (EY Suite) Hours

Monday–Friday, 8:00 AM–5:00 PM (Flexible shifts within this timeframe)

Duties and Responsibilities

  • Greet and assist students, faculty, prospective students, and visitors in person
  • Manage virtual interview rooms, including scheduling and providing technical support
  • Answer general inquiries by phone and email, and direct individuals to appropriate resources or staff
  • Assist with event preparation and setup for office-sponsored programs and activities
  • Compile and organize documents for academic classes and student-focused programs
  • Provide general administrative and technical support to the office staff within the suite
  • Maintain confidentiality and professionalism in all communications and interactions
  • Maintain regular office hours as scheduled

Qualifications

  • Strong interpersonal and communication skills
  • Reliable, punctual, and detail-oriented
  • Comfortable with basic office technology and willing to learn new systems
  • Ability to manage multiple tasks and work independently in a professional setting
  • Positive attitude and a commitment to customer service

Additional Posting Information: attach cover letter and resume

Conditions of Employment

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.

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Market context

Student office roles in Virginia colleges

In Virginia, EY Suite roles in a College of Business typically draw steady interest because they combine campus support work with a student schedule. Competition often centers on reliability, communication, and comfort with basic office technology, since employers want candidates who can learn systems quickly and handle routine front-desk or administrative tasks. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show punctuality, detail focus, and your current half-time enrollment.

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