Direct Support Professional - Community Living Coach

DIRECT SUPPORT PROFESSIONAL - Community Living Coach: Care with Purpose — Make a Difference That Matters

At Grafton Integrated Health Network, we’re guided by a shared purpose

helping individuals with complex needs live healthier, more fulfilling lives. As a Residential Instructor, your meaningful impact is felt every day through compassionate, evidence-based care that supports both the body and spirit. You’ll collaborate within a culture of teamwork and collaboration, surrounded by colleagues who value your expertise and dedication. And because we care for you so you can care for others, we ensure you have the tools, training, and encouragement to thrive in your calling.

Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way—where compassion and clinical excellence come together to change lives.

The Community Living Coach Adult Services, participates in the direct care and plan implementation for clients, as prescribed by physician and treatment teams. They provide supervision, safety and crisis management for the client population; complete documentation of client behavior and participation in programming; adhere to the scheduled activities; role model positive, mature behavior; utilize proactive behavioral strategies to minimize client crisis and maximize success.

Essential Job Functions

• Health, Safety and Wellness of Clients
• Ensures medications are delivered accurately and on time.
• Provides for the well-being and safety of clients.
• Supports client health and hygiene.
• Utilizes infection control procedures.
• Reports serious incidents, participates in reviews and implements follow-up measures, as applicable.

• Individual Plan Implementation
• Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients.
• Promotes clients’ achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP.
• Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes.
• Collects and documents behavioral and instructional data, accurately and reliably.
• Documents services delivered, accurately and in a timely manner.
• Maintains a high level of engagement with and monitoring of clients. Implements planned activities throughout the work day.

• Provides a Supportive and Solution–Focused Environment
• Builds trusting, respectful relationships with clients and helps clients do the same.
• Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach.
• Manages behavioral crisis safely.
• Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions.
• Exhibits exemplary customer service with guardians, agency personnel and visitors.

• Site Management – Housekeeping, Nutrition, Transportation, Finances
• Ensures a safe residence / classroom environment.
• Assures a clean and organized residence/classroom.
• Promotes good nutrition and, in group homes, assists with meal preparation.
• Provides transportation / community mobility.
• Assists with purchases and is accountable for program and client money, as applicable.

• Teamwork and commitment to the mission, values and vision of Grafton
• Demonstrates knowledge of organization.
• Demonstrates the core values of personal integrity and accountability.
• Performs other duties, as assigned.

Minimum Qualifications

• High School diploma or GED required
• Must be 18 years of age
• Valid driver’s license with an acceptable driving record required
• Demonstrates moderate computer skills - how to log-in, how to navigate the web for information, how to start and save document in Microsoft, and has basic keyboarding skills.
• Must pass criminal background check and pre-employment drug screen
• Three months experience working with adults in a volunteer or paid capacity, preferred

• Compensation
• Starting at $16 up to $20/hour based on years of experience.
• Depending on hours worked you may be eligible for Grafton's shift differential that is currently being offered.
• Shift Differentials: $1.50/hr. weekday evenings & overnight 3:30p - 7:00a & $3.00/hr. weekend Fri 3:30p - Mon 7:00a

• Employee benefits
• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match up to $2,500 annually
• Generous Paid Time Off plan
• Education Assistance up to $5,250 annually
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

If you have issues applying or have any questions about this position, please reach out to us at hr@grafton.org.

Grafton is an equal employment opportunity employer and tobacco-free workplace.

#LP