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Core responsibilities

The primary responsibility involves training new inpatient central business office (Cbo) employees on policies and procedures, alongside providing ongoing training and updating all cbo resource materials, including procedural manuals. This role also supports cbo leadership by assisting with job duties during absences and educating staff on changes related to billing, collecting, and internal policies.

Requirements summary

Candidates must possess a high school diploma or equivalent, along with a minimum of two years of inpatient collection experience. Essential qualifications include prior mentoring and training experience, specifically in small group and one-On-One settings, coupled with excellent written and oral communication skills.

high schoolWritten CommunicationTime ManagementMentoringInterpersonal CommunicationTrainingPolicy ImplementationOral CommunicationOn-the-Job TrainingMicrosoft Office ProficiencyTechnical TrainingFeedback ProvisionFunctional TrainingProcedure DocumentationEmployee MonitoringResource Material CreationNewsletter Authoring

Benefits

  • Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Health Insurance
  • Vision Insurance
  • 401(k) Retirement Plan With Company Match
  • Prescription Coverage
  • Extended Illness Days