St. Charles Inc·West Allis, Wisconsin
The Care Coordinator manages a caseload of children and families to foster resiliency and prevent out-of-home placement. Key duties include crisis planning, advocating for clients in court and school, and coordinating services with inter-agency resources.
Maintains the integrity of the Wraparound Milwaukee-Children’s Mental Health Services by enhancing children and families’ ability to meet life’s challenges and foster resiliency. The purpose of this program is to help the family manage conflicts with youth experiencing mental health challenges and prevent out-of-home placement.
Care Coordinators help develop skills for independence, leadership, and confidence as well as empower individuals to take ownership of their lives and achieve their goals.
Assess needs of children and families by maintaining assigned caseload
Assists families in crisis planning to ensure they have the support as needed during challenging situations.
Advocates for services for the child and family by representing child’s best interest in court, school, and community.
Identifies and utilizes local community resources for clients and their families.
Coordinates with intra-agency and inter-agency resources the delivery of services and treatment planning.
Provides written documentation to include provider notes, the completion of crisis plans, and updated Plan of Cares.
Participates in ongoing communication and collaboration with families and team members and other involved parties.
Represents agency professionally at court, school, medical, and other community resources.
Prepares all documentation according to required time frames.
Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.
Adheres to both St. Charles Youth & Family Services policies and procedures and Wraparound Milwaukee
Children’s Mental Health Services policies and procedures.
Supports the goals of the agency and program mission/vision.
Other duties as assigned.
General office environment/multiple locations to include community sites and client’s homes.
Travel approximately 70%, including transportation of youth, using Agency’s vehicle(s).
Rotation of on-call responsibilities.
In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.
St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
A Bachelor's degree in Education, Human Services, or a related field is required, with a Master's degree preferred. Candidates must have one year of experience in mental health services and a valid Wisconsin driver's license.
Market context
Care Coordinator roles in Wisconsin are commonly tied to behavioral health, community support, and care navigation, so demand often follows local service needs and provider capacity. These positions are competitive because employers usually look for a mix of human services education, mental health experience, and practical coordination skills, plus a valid Wisconsin driver’s license. Review the AI-summarized requirements and benefits on this platform against the original posting, then tailor your application to show direct mental health service experience and readiness to support clients in the field.