Retention Specialist

University of Oklahoma

Employer page

#Microsoft Office #Event Planning #Database Maintenance #Data Collection #Student Records #Student Recruitment #Policy Implementation #Statistical Reports #Transfer Students

Quick overview

The Retention Specialist will lead the Provost's Distinguished First Year Student Mentoring Program, facilitating mentorship between first-year students and faculty, while also supporting Foundations courses focused on math, English, and academic skill building. Essential duties include providing academic and social support through individual and group meetings, managing student inquiries, maintaining records, and preparing statistical reports.

Requirements summary

A Bachelor's Degree or equivalent experience is required, along with a minimum of 36 months of full-time experience as an Academic Advisor in higher education. Candidates must possess effective oral and written communication skills, proficiency in Microsoft Office, and the ability to build rapport quickly with diverse populations.

bachelor degreeCommunicationOutreachConfidentialityOrganizationDetail OrientedPolicy ImplementationRecruitmentRapport BuildingRecord MaintenanceEvent PlanningData CollectionStudent SupportAcademic AdvisingStatistical ReportingMentoring Program Leadership

Job description

Within the Academic Success Center, the Center for Student Advancement (CSA) and First Year Learning and Engagement (FYLE) play a critical role in supporting University of Oklahoma students as they transition into college.
These teams primarily work with students by providing courses, programs, and events that foster academic connection and belonging to the university and help students develop successful skills for college-level learning.
This includes support for first-year students transitioning to college, students needing academic recovery, and for transfer students.
The Retention Specialist position will, specifically, lead the Provost's Distinguished First Year Student Mentoring Program, which is designed to facilitate meaningful mentorship between first-year students and faculty members across campus.
This role will also provide support for Foundations courses that emphasize math, English, and academic skill building.
Essential Duties: Provides individual and small group meetings to first-year students for academic and social support.
Receives, screens, and responds to student academic and social support inquiries verbally and in writing.
Maintains student records.
Collects data and prepares various statistical reports.
Assists in the implementation of policies and procedures.
Provides input for the development and revision of informational materials.
Attends staff development and training.
Organize and support special events and projects.
May perform a supervisory role.
Work with and recruit faculty to the mentoring program.
Performs various duties as needed to successfully fulfill the function of the position.
Specific Departmental Duties: First-Year Student Mentoring Program Execution: Student Recruitment and Enrollment by working with special populations of students who elect to receive First Year Mentoring, ie.
First generation, college majors, students with disabilities.
Promote the program through tabling, emails, flyers, etc.
Provide outreach to students who have D/F grades at midterms Individual and group meetings focused on academic habits, study skills, and other Recruit faculty from across the university as mentors Biweekly Check Ins with faculty mentors Event Planning and Execution Support for Academic Support Foundations including: Tracking enrollment into courses and supporting student outreach Assisting with support for Math, English, and Skill-Building Support Foundations instructors Assisting with scheduling Math Support GTA visits into classes Support for additional FYLE / ASC initiatives and events including instructor and PTA trainings, Lunch and Learns, and review and updates to instructor resource Canvas pages Other duties as assigned

Bachelor's Degree or equivalent combination of education/job related experience, AND Minimum of 36 months of experience as a full-time
Academic
Advisor in higher education
Skills: Effective oral and written communication and computer skills. Teaching and familiarity developing course materials. Ability to communicate with students in crisis. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to navigate and maintain databases. Skilled in communicating well and building rapport quickly with students, faculty and staff. Ability to work well in a diverse environment. Detail oriented for accuracy of data and information. Highly organize and ability to handle multiple projects and deadlines. Demonstrate ability to learn, interpret and articulate complex policies and procedures. Demonstrate and advanced knowledge of state, university, college, and major policies and procedures. Willingness to work independently, collaboratively, and under supervision. Committed to maintaining confidentiality and securing sensitive information.
Advertised
Physical
Requirements: Sitting for long periods of time Communicate effectively Ability to engage in repetitive motion
Standard office environment
Departmental
Preferences: Master's Degree 24+ month experience in advising, coaching, teaching, or related experience in higher education 0-24 months experience working with students in a classroom setting
Special
Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why
You
Belong at the
University of
Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal
Employment
Opportunity
Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Retention Specialist

Retention Specialist

Retention roles favor advising experience

Quick overview

Requirements summary

Job description

Required Education and Experience

Retention roles favor advising experience

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