LMS Administrator & Program Systems Manager (Bilingual English/Spanish)
GPS Group Peer Support
Salary
$25 - $38 / HOUR
Quick overview
This role owns the end-to-end coordination of training programs and support groups, managing all logistics, participant communications, and facilitator support across multiple systems to ensure smooth delivery. Key duties include tracking participant progress, maintaining data accuracy in platforms like CRM and LMS, and leading live session operations via Zoom.
Requirements summary
Candidates must have over 3 years of experience in program coordination or operations, demonstrating proven success in managing complex, multi-step programs with high accountability and strong organizational skills. Fluency in both English and Spanish is required, along with advanced technical proficiency in Zoom, Google Workspace, and CRM systems, while being available for real-time responsiveness during core operating hours.
Job description
- LMS Administrator & Program Systems Manager (Bilingual English/Spanish) Role Overview We are hiring an experienced LMS Administrator to take ownership of our learning systems (LearnWorlds and HubSpot) and ensure our training programs run smoothly, accurately, and efficiently.
- This is a hands-on systems role focused on managing course setup, participant access, data integrity, and real-time issue resolution.
- You will play a critical role in ensuring our programs operate seamlessly and that participant data is consistent across platforms.
- This role is ideal for someone who has previously owned or managed an LMS at the admin level and is comfortable working independently in a fast-paced environment.
- What You’ll Be Responsible For LMS Administration (Primary Focus) Manage LMS platform (LearnWorlds or similar) end-to-end Set up courses, modules, and participant enrollments Manage user access and permissions Troubleshoot issues and resolve them in real time Maintain data accuracy across LMS and CRM systems Identify and proactively fix system or data issues CRM & Data Management Ensure alignment between HubSpot and LMS data Monitor and resolve discrepancies in participant records Support reporting accuracy for training programs Program Operations (Secondary) Support training logistics and participant tracking Monitor attendance, progress, and completion Support live sessions when needed (Zoom setup and troubleshooting) Required Experience 2–4+ years of hands-on LMS administration experience Experience managing: course setup and structure participant enrollment and access LMS troubleshooting Experience working with CRM systems (HubSpot or similar) Strong attention to detail and ability to manage data across systems Ability to work independently and solve problems quickly Preferred Experience with LearnWorlds Experience supporting training programs or learning environments Comfortable working in fast-paced, real-time operations Technical Skills LMS platforms CRM systems (HubSpot or similar) Zoom (hosting, troubleshooting) Google Workspace Language Requirements Fluent in English and Spanish (written and verbal) Work Requirements Must be located in the United States Availability: 10:00 AM – 7:00 PM ET Ability to respond to system or participant issues during live sessions Compensation $35-$38/hour (based on experience) Important Note This role requires prior experience managing an LMS at the system level.
- Candidates who have only used LMS platforms as participants, facilitators, or trainers may not be the best fit.
Benefits
- Sick Leave
- Paid Time Off