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  3. Family Support Specialist
NH

Family Support Specialist

New Hope Services Inc·Columbus, Indiana

$17 - $17/hr·Full Time·On Site·2-5 yrs·Posted 1 month ago
Practice for this role

About the role

Provide support to parents through home visits focusing on child development, parenting, and crisis management. Manage a caseload of families, perform developmental screenings, and link clients to essential community and medical resources.

Overview

New Hope Services (NHS) is proudly celebrating 65 years of service to Southern Indiana and our extended service area. NHS has built the capacity to provide a full continuum of human services from child and family support through ability services. Our unique expertise in developing affordable housing allows us to also partner with the communities we serve to have an even greater positive economic and community development impact.

Compensation

  • $17.00 per hour
  • Servicing Bartholomew County with home office in Columbus
  • Full benefits (eligible 1st day of the month following 30 days of employment)
  • 1 position, Bilingual - English/Spanish, preferred

Essential duties

  • Provide support to parents during home visits in areas such as: child development, parenting, stress management, crisis management, childcare, effects of child abuse and neglect
  • Ensure that enrolled clients receive at least 75% of the home visits they are scheduled to receive based upon level of service criteria
  • Provide transportation to families, as needed, for Healthy Families related services
  • Documentation Responsibilities
  • Enter information regarding home visits on a weekly basis into the HFI database
  • Maintain all contact records and necessary paperwork
  • Complete Family Goal Plans with families
  • Perform Developmental Screenings in a timely manner, consistent with Healthy Families guidelines
  • Refer and link families to appropriate community resources
  • Complete screenings with families as applicable. Provide appropriate follow up support and referral, based on outcomes of the screening.
  • Ensure that families are linked to a medical provider and that children are completing basic immunizations and attending well child visits
  • Be willing to respond for emergency needs of clients
  • Attend all required Monthly Healthy Families Team Meetings
  • Carry a caseload that meets the standards for Healthy Families Indiana
  • Schedule and attend weekly supervision 2 hours for staff working 35 hours or more per week
  • Attend training as assigned

Qualifications

  • Ability to work a flexible schedule
  • Demonstrate sound judgement in the moment
  • Desire to support, strengthen, and establish trusting relationship with families who are pregnant and/or parenting young children
  • Knowledge of infant and child development
  • Experience and willingness to work with the culturally diverse populations that are present among the site’s target population
  • Open to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)
  • Must possess a valid state driver’s license, proof of insurance coverage per company policy, and have a vehicle that is reliable for transportation of consumers

Education/Years of experience

  • High School Diploma or equivalent required; Associate’s or Bachelor’s degree, Council for Higher Education Accreditation (CHEA) approved, in Education or Social Services field such as Sociology, Psychology, Social Work or other degrees deemed applicable in accordance with established service standards preferred
  • Two years professional experience with children and families preferred

Benefits

  • Medical
  • Dental
  • Vision
  • STD
  • LTD - company paid
  • Life Insurance - company paid
  • Employee Assistance Program - company paid
  • Accident & Critical Illness
  • 401k - annual company match (% varies)
  • Paid Vacation, Paid Sick Time, Paid Personal Days, Paid Holidays

*Equal Opportunity Employer

Requirements

Requires a high school diploma with a preference for an Associate's or Bachelor's degree in Social Services or Education. Preferred two years of professional experience with children and families, along with a valid driver's license and reliable vehicle.

  • high school
  • associate degree
  • bachelor degree
  • Case Management
  • Patient Advocacy
  • Documentation
  • Stress Management
  • Child Development
  • Crisis Management
  • Bilingual English/Spanish
  • Parenting Support
  • Reflective Practice
  • Community Resource Linking
  • Developmental Screening
  • Family Goal Planning

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$17 - $17/hr
Location
Columbus, Indiana
Posted
Jul 1, 2026
Application
Employer website
NH

Hiring organization

New Hope Services Inc

Based in Jeffersonville, Indiana, New Hope Services has a rich history of meeting human services needs for the past 65 years. It is one of the largest and most successful nonprofit organizations in the region with services in 23 counties across Indiana. New Hope’s focus is in...

Salary listed on 1 job
IndustryIndividual and Family Services
TypeNonprofit
Size51-200 employees
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Market context

Indiana family support roles need local experience

In Indiana, Family Support Specialist roles are often tied to community-based services that support children and families, so employers commonly look for candidates with direct experience, a valid driver’s license, and reliable transportation. These positions can be competitive because many applicants meet the basic education requirement, while preferred social services or education credentials and two years of relevant experience help candidates stand out. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show family-facing experience and local travel readiness.

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