HD Liaison/First Resp PR

Join LifeLink — Join a Life Saving Team!

About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission

To honor donors and save lives through organ and tissue donation.

Our vision remains clear

To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do

This position fills a dual role, that of a professional first responder and educator for potential cases within hospitals and donation-related agencies in an assigned area. This combined responsibility requires clinical skills with a focus on building and maintaining strong relationships with appropriate hospital professional at all levels. The effectiveness of this relationship-building effort becomes a strong basis for working with that staff. Working within the guidelines of LifeLink policies and procedures, this position is responsible to identify and employ available resources with the ultimate goal of increasing organ/tissue donation for transplantation.

Key Responsibilities

• Clinical
• Performs first responder responsibilities in coordination with the appropriate recovery staff, which may include:
• first one to respond to a referral from assigned hospitals
• performs physical assessment to the potential donor
• assess hemodynamic status
• communicates findings to AOC, Referral Coordinator, recovery staff and Medical Director On Call, as appropriate
• verification of name and location of next-of-kin
• review of patient’s hospital chart
• review of donor information with appropriate hospital personnel
• Assists Referral Coordinator and Administrator-on-call when directed to do so.
• Participates on an On-Call Schedule.
• Documents referral information in the case notes in a timely manner after a potential donor is evaluated.
• Responds on-site at the hospital to evaluate the patient's medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.

• Development
• Hospital staff development to include physicians, residents. nurses, ancillary and administrative staff:
• Act as primary communication link between LifeLink staff and hospital staff.
• Develop and maintain relationships.
• Maintain high visibility on all shifts.
• Determine each hospitals unique working environment and organizational structures.
• Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
• Provide education (written /verbal) regarding the donation process
• Strategic Plans: Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
• Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
• Compiles and analyzes measurable current activity data to determine effectiveness and define new areas of focus.
• Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
• Maintains an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
• Act as a resource for new staff.
• Comply with departmental budget expectations and requirements.
• Participates in special projects and other assignments as directed.

• Who You Are
• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• Bachelor Degree in Nursing (BSN / RN).
• Minimum of three years of sound clinical experience in an intensive care unit/emergency room is preferred.
• Ability to apply sound judgment working with little direct supervision and with a growing degree of autonomy.
• Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
• Ability to maintain a positive work environment and demonstrate problem solving skills.
• Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
• Reliable vehicle with good driving record and current State/Commonwealth license.
• Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned within service area, if applicable.
• Daily travel within assigned service area, including USVI.
• 24-hours availability via cell phone as needed.
• Extended hours will be involved in implementing hospital development objectives and responding to referrals including evenings, nights, and weekends.

• Why LifeLink?
• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives? Your next career move could be the most meaningful one yet.