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Location

Swansea, Massachusetts

Salary

$24 - $25 / HOUR

Quick overview

The Case Manager promotes family stability and permanency by providing education, guidance, and support to youth and families in community settings. They also co-facilitate psychoeducational groups for caregivers and provide direct care for youth in congregate care programs when necessary.

Requirements summary

Requires a Bachelor's degree in a related field or at least five years of direct experience in child welfare or case management. A valid driver's license and reliable transportation are mandatory, with bilingual skills in Spanish, Portuguese, or Cape Verdean Creole preferred.

bachelor degreeCase ManagementAdvocacyTime ManagementOrganizational SkillsCommunication SkillsCrisis InterventionTrauma-Informed CareBilingualismRapport BuildingMotivational InterviewingFamily EngagementGroup Facilitation

Job description

Support & Stabilization services are a part of the continuum of care provided by Stevens Treatment Programs. Family preservation services are provided with a person-centered, trauma-informed and culturally responsive approach.

Stevens is seeking an experienced and compassionate individual to join our Clinical Department as a Support & Stabilization Case Manager. This position is vital in promoting family stability and permanency by actively engaging youth and families, providing education, guidance, and support. The ideal candidate is a strong advocate with excellent communication and organizational skills, capable of working independently and collaboratively in home and community-based settings.

The Support & Stabilization Case Manager will be cross-trained to facilitate multiple Support & Stabilization contracts, including Safe & Stable Families, Preparation Support for Child Welfare, and Youth Support – Transition-Aged Youth. Additionally, the Case Manager will co-facilitate psychoeducational groups for caregivers.

In the absence of a full caseload, the Case Manager will serve in a direct care capacity for youth within Stevens congregate care programs, providing support to the Education, Health and Clinical Departments.

Qualifications

  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field; OR a minimum of five (5) years of direct experience in child welfare, family support, or case management
  • Prior experience in case management, preferably working with families involved in child welfare systems
  • Excellence in engaging and building rapport with diverse families and individuals
  • Knowledge of community-based resources, crisis intervention, and home-based services
  • Experience facilitating support or psychoeducational groups preferred
  • Experience with Motivational Interviewing preferred
  • Lived experience relevant to the role is strongly valued and encouraged
  • Strong interpersonal and communication skills
  • Ability to work effectively with a diverse population
  • Organizational and time management skills to manage multiple cases effectively
  • Bilingual in Spanish, Portuguese, or Cape Verdean Creole preferred
  • Reliable transportation and valid driver’s license required

Schedule

  • This is a full-time position with flexible scheduling to meet the unique needs of families. Monday –
  • Friday, 9:00 am - 5:00 pm, 2 set days per week until 7:00 pm or later. Flexibility required for early mornings. Weekend availability a plus. Local travel is required.

Payrate

$23.50 base pay; $25.00 with a Bachelor’s degree; Pay differential offered for bilingual capacity in Spanish, Portuguese, or Cape Verdean Creole.

Stevens values cultural humility and strives to be an inclusive organization for staff, youth, and their families. Staff receive extensive opportunities for collaboration and professional growth in a supportive work environment.

Benefits

  • Professional Growth Opportunities
  • Collaborative Work Environment