Application Specialist & Trainer, Full time

• Provides educational instruction for healthcare applications and assists with identifying the training needs of the identified users of systems and EMR applications.
• Provides administrative support, through the maintenance of the training database defined to support clinical systems record needs.
• Assists with the development of training curriculum and training materials for medical groups.
• Trains physicians and staff in the use of the EMR application and other systems.
• Evaluates and documents work flows to ensure the most efficient and effective use of the system.

• Education and Training
• Associate’s degree or equivalent experience required. Clinical designation (CMA, LPN, RN) preferred.

• Experience
• Two to three years of individual or group training and clinical experience in a medical office setting is preferred.

• Other Skills, Competencies and Qualifications
• Skill in interpersonal communication to effectively interact with users on various software and non technical problems.
• Skill in written communication to compose materials for end users.
• Knowledge and skill in work processing, spreadsheet, database, presentation, e-mail, and scheduling applications, and the ability to acquire additional skills if necessary.
• Maintains confidentiality of employee, patient, and financial records.
• Ability to present course materials in classroom and one-on-one environments using adult learning techniques to effectively convey information in an appropriate manner to users with a variety of skill levels from novice to power users.
• Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods, and/or reduce costs.

Schedule

8am - 5pm, on-call and travel to local office sites.