Wraparound Support Counselor

Are you passionate about making a difference in the lives of youth and families? Step into a role where your bilingual skills and compassion can change lives.

As the Support Counselor, you will provide family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

About wraparound

Seneca's Wraparound Program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion.

About seneca family of agencies

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces [https://topworkplaces.com/company/seneca-family-of-agencie/bayarea/] for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion [https://senecadei.wordpress.com/] to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Maintain a flexible work schedule.
• Participate in providing crisis phone support as scheduled.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Qualifications

Required

• Education/Experience
• Requirements:
• Bachelor’s degree OR
• Associate degree or equivalent + 1 year of applicable experience OR
• High School Diploma/GED + 2 years of applicable experience
• Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Preferred

• Experience working with children/youth and families with complex and enduring needs.
• Experience implementing family-focused services.

Schedule

• Full-time; Sunday - Thursday or Tuesday - Saturday; 9am - 5:30pm
• On-call shift schedule, 2 times per month for 24 hours.

Benefits

• Starting at $27.32 - $29.82 per hour
• Actual salary is dependent on creditable experience above the minimum qualifications for the role
• Salary increases each year
• Mileage reimbursements
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
• 50% paid premiums for dependents
• Long-term disability, family leave, and life insurance
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness [https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service] certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington