Assists in the intake and oversight of participants in the Project SEARCH program to help them obtain and maintain employment. Provides coaching, develops job aides, and maintains collaborative relationships with educational and business partners.
Requirements summary
Requires a valid driver's license and intermediate proficiency in Microsoft Office Suite. A high school diploma and experience working with individuals facing employment barriers are preferred.
Are: Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.
What
You’ll
Get
To Do: Assists in the intake, creation, and oversight of participant’s participation in the Project SEARCH program to ensure individualized services are consistently delivered with all partners following best practices and funding source requirements. Assists participants in identifying job goals and implementing goal plans to help them obtain, maintain, and elevate employment. Cultivates and maintains a positive, collaborative relationship with educational partners, host business leadership and support staff to determine needs and adapt service delivery to meet the individual needs of the participants. Ensures partners involved in the internships are following or adapting to the Project SEARCH model. Identifies and develops internship sites and offers a variety of opportunities to build marketable, competitive skills that lead to employment. Provides coaching services and assesses individuals’ progress towards independence to determine level of coaching needed. Communicates with all those involved to ensure skills instruction support meets the specific needs of each participant and discusses any urgent concerns, changes in job duties or employer/participant feedback that requires immediate attention. Assists with job preparation services and completion of timely reports. Identifies needs for workplace accommodations and referrals for additional services. Develops and implements job aides to help the individual become independent. Completes accurate and timely documentation, reports, and data entry, in collaboration with partner instructor for participant files according to funding sources, Goodwill NCW, CARF, and Project SEARCH requirements. Other duties as assigned.
QualificationsWhat
We
Need
From
You: High school diploma or equivalent is preferred. 1+ year(s) of previous experience working with individuals with barriers in a workplace setting in the community is preferred. Excellent communication, customer service skills, and strong attention to detail. Excellent time management and prioritization skills and the ability to manage multiple projects under time constraints simultaneously. Knowledge and experience with Case Management Systems (CMS) is preferred. Ability to maintain confidentiality. A valid driver’s license with an acceptable driving record and the ability to travel to other locations are required. At least an intermediate level of competency with Word, Excel, PowerPoint, SharePoint, and Outlook. Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.
Work
Environment: The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in various environments with extensive team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in varying settings; to sit, stand, or walk for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light to moderate amounts of weight. Ability to drive and operate a motor vehicle. Verbally communicate to exchange information.
