VIABILITY, INC·Holyoke, Massachusetts
The Technology Integration Specialist will lead training and support efforts for the virtual reality program to build employment skills for individuals with disabilities. They will facilitate learning experiences, monitor participant progress, and collaborate with stakeholders to ensure successful program implementation.
Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.
$500 Sign On Bonus ($250 at the completion of the first week of training and $250 after successful completion of first 90 days)
Position: Technology Integration Specialist 2
Location: Holyoke, MA
$24.76 Per Hour
• Join Viability as a Technology Integration Specialist and help transform employment services through innovative virtual reality technology. In this dynamic, people-focused role, you will lead training and support efforts for Project (VR)², Viability’s immersive virtual reality program designed to build employment skills and expand opportunities for individuals with disabilities. As a Technology Integration Specialist, you will facilitate engaging learning experiences, train staff and program participants, monitor member progress, and provide person-centered support. You will coordinate schedules, evaluate outcomes, and collaborate with internal and external stakeholders to ensure successful program implementation and growth. This is not a traditional IT position. You'll spend your time working directly with people, delivering hands-on training, promoting technology adoption, and helping shape a cutting-edge program that is redefining how employment services are delivered.
Bachelor’s degree in Education, Human Services, Rehabilitation, Information Technology, Training & Development, or a related field required.
Passionate about technology, workforce development, and helping others succeed.
Comfortable presenting, training, and engaging with diverse groups.
Strong organizational, communication, and relationship-building skills.
Able to work independently while collaborating effectively with teams and stakeholders.
Interested in innovative approaches to employment services and disability inclusion.
Valid driver's license and reliable transportation required. Must be able to travel regularly between multiple Viability program locations to provide on-site training, support, and program services.
Demonstrates working knowledge of virtual reality headsets, tablets (including iPads), internet and Wi-Fi connectivity, and VR software applications.
Ability to troubleshoot basic technical issues, support users with technology adoption, and confidently operate and train others on VR equipment and software is required.
“Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.”
Health, Dental & Vision insurance plans.
Dependent care flexible spending account.
Flexible Spending & Health Savings account.
Pet-plan discount program offered through Fetch.
Company paid Long-term Disability insurance.
Company paid Short-term Disability insurance. (NY & OK employees only)
Company paid Life & AD&D insurance.
Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.
Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.
Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.
To apply, please see the Careers section of our website at VIABILITY.org [https://viability.org/]. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.
A bachelor's degree in a related field is required along with a valid driver's license and reliable transportation for travel between sites. Candidates must demonstrate proficiency in operating VR equipment, tablets, and basic technical troubleshooting.
Market context
In Massachusetts, Technology Integration Specialist roles are often tied to districts and programs that need support with classroom devices, VR equipment, and day-to-day troubleshooting. These positions can be competitive because employers look for both technical fluency and the ability to travel between sites, so a bachelor’s degree, a valid driver’s license, and reliable transportation matter. Before applying, review the AI-summarized requirements and benefits here to save time, then confirm your experience with VR tools, tablets, and basic support tasks matches the posting.