Information Technology Specialist III (55129)

Preferred Qualifications

Bachelor's degree in computer science or related field Three years of related experience in network management. Experience with Network equipment (Extreme Networks, Cisco, Aerohive, Aruba) Experience with Fortinet products Wireless design and deployment Familiarity with Telecommunications equipment Experience with VMWare and Nutanix clusters KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications, data communications, standard operating systems, software packages and software utilities Proper records maintenance and storage for local and distributed environments. Experience in all areas of local and wide area networks management and administration including but not limited to: system configuration, upgrades, setup, troubleshooting, planning, designing, implementation, and user support Troubleshooting, maintaining, configuration and supporting telecommunications equipment. Plan, design, and maintain data networks and network application servers Provide technical support to users Administer day-to-day operation of network equipment and network application servers Implement LAN/WAN maintenance and management Explain technical concepts in non-technical terms to faculty, staff, and students Keep current by reading, interpreting, and applying information on technological changes and updates Develop and maintain system documentation, SOPs, and technical diagrams Prepare clear and concise written communications; Research technical manuals and guides to respond to user questions, prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages; Adapt to changes in technology; Work independently and as a team member; Establish and maintain cooperative-working relationships with all those contacted during the course of work. GUIDELINES AND SUPERVISION: The Information Technology Specialist III reports to the Interim Leader/CIO of IT. Under general supervision be able to respond to and diagnose problems independently or through discussion with others. SPECIAL CONSIDERATIONS: Display a willingness to work additional hours during the week and/or weekend, if required.

Hours

• The university's operating hours are Monday through Thursday 8am - 5pm and Friday 8am - 1pm. This position requires occasional weekends and hours outside of regular business hours.
• DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic, and cultural backgrounds.