Youth support worker

❤️ Make an Impact Every Day to Shape Futures

Youth support worker | youth care professional: Full-Time | Meaningful Work Supporting Youth | Career Growth Opportunities

Location: Hope Homes – Holyoke | Willingboro, NJ 08046

Schedule

Tuesday - Saturday 3pm-11pm Sunday - Thursday 3pm-11pm

Pay

$18.50 per hour

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Looking for more than just a job?

At Crossroads Programs, Inc., we’re not just hiring employees — we’re building a team of compassionate professionals committed to creating safe, supportive environments where children and adolescents can heal, grow, and thrive.

As a Youth Support Worker | Youth Care Professional, you will play a vital role in providing direct care, guidance, and therapeutic support to adolescents in a structured residential setting.

Hope Homes – Holyoke House provides individualized care and support to residents ages 14–21, helping young people navigate challenges, develop essential life skills, and work toward positive futures.

Our Youth Support Workers are more than caregivers — they are mentors, advocates, role models, and trusted sources of encouragement.

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Why join our team?

• 💰 competitive pay & benefits
• Competitive pay of $18.50 per hour
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Life & Disability Insurance
• Generous Paid Time Off (PTO)
• Paid Training & Career Advancement Opportunities
• DailyPay – Access your earnings when you need them
• Wellness Programs
• Supportive team environment

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• 🎓 professional growth & development
• Receive comprehensive training and ongoing support
• Build experience in behavioral health and residential care
• Learn therapeutic techniques, behavior management strategies, and youth development skills
• Grow within a mission-driven organization focused on helping children and families

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• ❤️ meaningful work that matters
• Provide a safe and nurturing environment for adolescents
• Support youth impacted by behavioral health challenges and difficult life experiences
• Help residents develop confidence, independence, and positive coping skills
• Create lasting relationships that make a difference

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What you’ll do

The Youth Support Worker | Youth Care Professional provides direct support and supervision to residents while helping maintain a safe, structured, and therapeutic home environment.

Your responsibilities may include

• Youth care & daily support
• Provide direct care and support to up to five residents
• Supervise daily activities and routines
• Assist with meal preparation, household responsibilities, and transportation to appointments and activities
• Encourage positive decision-making and personal growth
• Build meaningful relationships with residents through consistency and support

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• Therapeutic support & collaboration
• Assist with the development and implementation of individualized treatment plans
• Support behavior management strategies and therapeutic interventions
• Collaborate with team members to provide consistent and effective care
• Participate in staff meetings, trainings, and professional development activities
• Respond to challenging situations with patience, professionalism, and understanding

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• Documentation & program responsibilities
• Maintain accurate and complete resident records
• Complete progress notes and incident reports
• Follow confidentiality standards, policies, and procedures
• Communicate important resident updates with the treatment team

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Who we're looking for

You may be a great fit if you are

✔ Compassionate ✔ Patient and Understanding ✔ Responsible ✔ Team-Oriented ✔ Strong Communicator ✔ Dedicated to Helping Youth

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Qualifications

Candidates must meet one of the following

• High school diploma or high school equivalency diploma and one year of experience working with individuals with Intellectual/Developmental Disabilities (I/DD) in a group setting

• OR
• Associate or bachelor’s degree from an accredited college or university in a field unrelated to social work or psychology and six months of experience working with individuals with I/DD in a group setting

• OR
• Associate or bachelor’s degree from an accredited college or university in social work, psychology, or a related field

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Additional preferred qualifications

The ideal Youth Support Worker

• Understands child development, behavior management, and therapeutic techniques
• Can work independently and as part of a team
• Demonstrates strong communication, problem-solving, and organizational skills
• Has a valid driver’s license and reliable transportation

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🌟 start a career with purpose

Some careers provide support.

This career helps transform lives.

If you are passionate about helping youth overcome challenges and creating a safe, supportive environment where adolescents can succeed, we invite you to join the Crossroads Programs, Inc. team.

Apply Today and Make an Impact Every Day to Shape Futures.

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❤️ about our organization

Crossroads Programs, an affiliate of Apis Services, Inc., is a nonprofit 501(c)(3) behavioral health agency celebrating 40 years of service. We provide safe and supportive residential treatment opportunities and therapeutic services to empower youth ages 5 to 21.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering shared services to Inperium and its constellation of affiliate organizations. Through strategic growth, quality-focused initiatives, and operational support, Apis helps organizations advance their missions while creating opportunities for employee growth and success.

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Equal opportunity employer

Crossroads Programs, Apis Services, Inc., and affiliates provide equal employment opportunities for all employees and applicants in compliance with all federal and applicable state and local laws and regulations.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status, or any other basis protected by law.