Neighborhood SHOPP·New York
The Service Coordinator plans and delivers participant-centered social, health, and educational services for older adults in the Community Care Network Program. Key duties include conducting outreach, coordinating group activities, and connecting participants with essential community resources and benefits.
THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Fax: (347) 772-3075 Email: Info@nshopp.org
Salary Range: $55,000-$57,000
Neighborhood Self-Help by Older Persons Project (SHOPP) enhances the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services. SHOPP is committed to building vibrant communities where all individuals are empowered to lead fulfilling lives with meaningful connections and purpose, while serving diverse communities with dignity, respect, and cultural responsiveness.
The Service Coordinator is responsible for planning, coordinating, and delivering participant-centered social, educational, health promotion, recreational, and supportive services to older adults participating in SHOPP's Community Care Network Program (CCNP). The Service Coordinator fosters participant engagement by developing meaningful programming that promotes healthy aging, social connectedness, independence, and overall well-being. Through outreach, participant assessment, program coordination, supportive counseling, community partnerships, and collaboration with interdisciplinary staff, the Service Coordinator ensures participants have access to quality services and resources that enhance their quality of life.
The following duties are representative of the essential functions of this role and are not exhaustive.
Required: Bachelor's degree in Social Work, Human Services, Gerontology, Recreation, Psychology, Sociology, or a related field. Experience working with older adults or other vulnerable populations in a community-based, recreational, healthcare, or social service setting. Experience coordinating group activities, educational programming, or community-based services. Knowledge of community resources, public benefits, and supportive services available to older adults. Strong organizational, planning, and program coordination skills. Excellent verbal, written, interpersonal, facilitation, and customer service skills. Proficiency in Microsoft Office applications and electronic documentation systems. Ability to work independently while effectively managing multiple program sites and priorities. Ability to maintain confidentiality and exercise sound professional judgment.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. SHOPP reserves the right to modify this job description at any time.
SHOPP is an equal opportunity employer and fosters a diverse, inclusive, and respectful workplace.
All offers of employment are contingent upon the successful completion of a background check.
SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance.
A Bachelor's degree in Social Work, Gerontology, or a related field is required, along with experience working with older adults in a community-based setting. Candidates must possess strong organizational skills and proficiency in Microsoft Office and electronic documentation systems.
Market context
In New York, community care coordination roles are often driven by demand from aging populations, care transitions, and programs that help older adults remain connected to services. These positions are competitive because employers typically look for a bachelor’s degree in social work, gerontology, or a related field, plus community-based experience, strong organization, and comfort with electronic documentation. Review how your experience supports older adults and be ready to discuss Microsoft Office and documentation systems; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.
