ʻOhana Engagement Specialist II

Ensures the cleanliness and safety of program spaces (on/off site).

Collaborates with other EC teammates to meet the various needs of families and adapt group learning to reflect those needs.

Outreach, Enrollment & Administrative Support: Assist with participant intake, assessments, program enrollment, and the welcoming of new keiki and families.

Complete data entry of registration and consent forms, including DocuSign and Hoʻokele.

Complete basic documentation of activities and participant behaviors.

As needed, provide operations support with program logistics, front desk and phone coverage, NetSuite, Ramp, mileage logs, and vendor appointments.

Develop and maintain strong outreach connections with individuals, families, groups, and communities to support program engagement and retention.

Other duties: Performs written and electronic recordkeeping functions as required for LT’s internal database on a timely basis.

Works in tandem with LT teammates to integrate services across the agency.

Performs crisis prevention as needed.

Supports with referrals to/from LT’s Mālama Line.

Contributes to the Trustʻs success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.

Participates in continuing education and training opportunities for professional development.

Performs other duties as assigned.

Qualifications

Bachelor's degree in Social Work, Early Childhood Education, Human Services, Psychology, or a related field required; or equivalent combination of education and experience. Minimum of 2 years of progressively responsible experience in early childhood education, infant mental health, family support, community-based programming, or a related field required. Demonstrated experience facilitating youth programming, groups, or structured learning experiences required. Preferred candidates will be highly organized, adaptable, and skilled at facilitating engaging programs for families with young children. A positive attitude, strong collaboration skills, and the ability to respond to and adapt programming based on the evolving needs of families are essential to ensuring the success of EC initiatives and programs. Ability to work evenings, weekends and occasional holidays as needed. Ability to travel as needed. Valid driver license, clean traffic abstract, and access to a privately owned automobile with valid no-fault insurance. TB clearance. First Aid and CPR/AED Certification preferred. Job Competencies Aloha: awareness and approach to the work with compassion, empathy, and kindness. ‘Imi Na’auao: a constant desire for seeking knowledge; lifelong learner. Po’okele: desire to perform in excellence. Wiwo’ole: maintain a courageous, brave, and fearless mindset.

Pono

• understand the appropriateness of time, place, reason, people, and tools
• Kuleana: bring a deep sense of responsibility and accountability. Ability to work flexible hours when nessary, including nights and weekends.

Collaboration

Communication

• Clearly convey and receive information and ideas. Engage the listener and invite response and feedback. Demonstrate strong written, oral, and listening skills.
• Cultural
• Competence: Respect and relate well to people from varied backgrounds and sensitive to group differences.
• Relationship
• Management: Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships.
• Interpersonal
• Skills: Ability to work well under pressure and to remain calm and controlled when faced with challenging situations.
• Organization
• Competencies
• Alignment with
• Queen’s legacy: Understanding and appreciation of Queen Liliuokalani’s story, her legacy and the Hawaiian Culture is foundational to staff’s commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served. Ho`omau i ka `imi Na`auao (Continuous
• Learning and
• Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement. Ho`ike i na Mana`o
• Pono (Effective
• Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
• No'ono'o loi (Critical
• Thinking and
• Problem
• Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving. Pilina Ho`ohana a me ka Hana Hilina`i (Building
• Relationships and
• Creating
• Trust): Manages relationships to create optimal opportunities and move the organization forward.
• Alu
• Like
• I ka
• Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives. Ho`onui I ka `Ike (Capacity
• Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.
• Mental and
• Physical
• Demands: Perform light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting weight of up to 25 pounds. Exposed to outdoor climate and diverse terrain. Terms and

Conditions of Employment

As a condition of employment, employee will be subject to LT’s policies and procedures. Job Title: ʻOhana Engagement Specialist II Reports to: Program Manager, Early Childhood FLSA Status: Exempt Aligned Executive: Chief Impact Officer Kipuka: Multiple Department: Kamalei Support and Healing Liliʻuokalani Trust is an Equal Opportunity Employer. We strive to recruit, train, and retain innovative talent from a diverse candidate pool. All employment decisions will be based on merit, competence, performance, and business needs. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, religion, ancestry, genetic information, citizenship, marital/civil union status, arrest and court record, domestic or sexual violence victim status, credit history, disability or veteran/military status or other applicable legally protected characteristics.