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THE JOSSELYN CENTER NFP logo

Community Support Specialist

THE JOSSELYN CENTER NFP·Waukegan, Illinois

$25 - $27/hr·Full Time·On Site·2-5 yrs·
Posted 1 day ago
Practice for this role

About the role

Provide skill-based education and coaching to youth and family clients using specific curricula like Camp Neeka and SEL. Support intake, assessments, and the onboarding process while maintaining required direct service hours.

Job DetailsJob Location

  • Waukegan,
  • IL 60085Position
  • Type:
  • Full
  • TimeEducation
  • Level: 4
  • Year
  • DegreeSalary
  • Range: $24.73 - $27.47 HourlyJob Summary Provide skill-based education and coaching to youth/family clients at Josselyn. CSS will utilize Camp Neeka/SEL curriculum and skill activities to provide targeted support for clients. Clients will be referred to CSS from Josselyn’s youth programming, including but not limited to, Camp Neeka, SEL programming and IOP. Part of this role is supporting youth programming with intake and assessments needs,; this includes supporting camp Neeka assessments. Due to the nature of the work and possible scheduling barriers, CSS may need to support other Josselyn intake/assessment needs and other Josselyn CSS requests- possibly including adult clients- to reach productivity expectations. CSS will prepare skill-based programming during non-direct hours. Over the summer CSS will be providing services at Josselyn’s Camp Neeka locations. Schedule Monday - Friday 9 AM - 5 PM or 12 PM - 8 PM Compensation $24.73 - $27.47 hourly for a 35 hour work week, determined based on experience Essential Responsibilities and Metrics Provides high-quality service and maintains 50% direct service hours per month Provide skill-based education for clients within the community or virtually Coordinate scheduling with client families and school hours/schedules Complete Service Ticket/Progress Note within three working days of day of service Under direction of therapist and client treatment, the CSS will provide clients skill education print outs that are focused on understanding skill-based strategies within three business days of completed provider note and recommendations Timely completion of client onboarding process after initial evaluation (telehealth education, client portal support, schedule follow up appointments as needed, review necessary documentation and department expectations) Work collaboratively with the MHE team and Josselyn CSS team to ensure productivity and client requests are being met cross departmentally. Qualifications Bachelor’s degree in social services. 2+ years of experience working with children, family or schools. Knowledge and/or experience in Josselyn’s current youth programming, Camp Neeka, SEL Consultants and
  • IOP
  • Competency in
  • Microsoft
  • Office365 applications including: Word, Excel, Outlook and Zoom Strong written and verbal communication skills Highly organized and efficient in managing several cases at once Three professional references that reflect ability to perform clinical and school-based work. Qualifications

Requirements

Requires a bachelor's degree in social services and at least 2 years of experience working with children, families, or schools. Proficiency in Microsoft Office 365 and strong organizational skills are essential.

  • bachelor degree
  • Case Management
  • Written Communication
  • Verbal Communication
  • Coaching
  • Organization
  • Microsoft Office 365
  • Clinical Assessments
  • Skill-based Education

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$25 - $27/hr
Location
Waukegan, Illinois
Posted
Jul 24, 2026
Application
Employer website
THE JOSSELYN CENTER NFP logo

Hiring organization

THE JOSSELYN CENTER NFP

Josselyn is Community Mental Health Center offering a full range of care, including therapy, psychiatry, case management, art therapy, employment support and youth intensive programs. Josselyn’s vision of providing 𝘔𝘦𝘯𝘵𝘢𝘭 𝘩𝘦𝘢𝘭𝘵𝘩 𝘧𝘰𝘳 𝘢𝘭𝘭 includes a sliding fee...

Salary listed on 2 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Illinois campus role with steady demand

In Illinois, campus-based education support roles like this often draw steady interest because schools and learning programs need candidates with strong math content knowledge and reliable local availability. Competition can be shaped by the bachelor’s degree requirement, preferred STEM or education background, and the need to commute to the Northbrook campus. Review the AI-summarized requirements and benefits here to save time, then confirm your commute and prepare examples showing your math strengths.

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