Community Action Partnership of San Luis Obispo County, Inc.·Santa Ana, California
The Family Services Specialist is responsible for recruiting and enrolling children, verifying eligibility, and maintaining accurate family files and health records. They act as a liaison between families and community resources to ensure access to essential health, social, and educational services.
Helping People.
Changing Lives.
Must be fluent in two or more languages, including one that supports the needs of the program and community.
To be considered for this role, please email your unofficial transcripts to leticiavasquez@capslo.org.
Verification of your Child Development/Early Childhood Education coursework is required before we can proceed with your application.
This position may be eligible for an internal referral bonus and/or hiring bonus.
Under the supervision of the Area Manager/Center Supervisor and working in collaboration with the Family Child Care Coordinator the Family Services Specialist is responsible for recruitment of children, verification of eligibility, parent orientation, referral of parents to community resources and local social services agencies and updating children’s health records.
Maintains child/family files and reference records and engages in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes.
Works closely with the Content experts and Area Managers/Center Supervisors to assure timelines are met.
Supports CAPSLO’s mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program.
Level I: Has a credential or certification in Social Work, Human Services, Family Services, Counseling, or related field. Level II: Has an AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience. Bachelor’s Degree is preferred Level III: Has a BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience. Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. Reasonable accommodations will be considered in accordance with applicable laws. As a Family Services Specialist you will: Recruit and enroll children into the program. Understand and adhere to program policies, confidentiality, privacy, and ethical practices. Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA. Support Migrant and Seasonal Head Start families, linking them with referral systems and community services. Serve as a liaison for referrals, ensuring services are beneficial and effective. Discuss the importance of coordinating health, social, and educational services for children's learning and family well-being. Assist families in finding health and dental care, encouraging involvement in the healthcare system. Participate in special health screenings and maintain accurate health records. Know local social services and community resources, including health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment. Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement. Support Parent Meetings by scheduling guest speakers, preparing agendas, and signing in attendees. Encourage parent participation in program and community events. Attend and participate in community collaborations. Maintain accurate documentation of services to families and children. Maintain knowledge of database programs (e.g., ChildPlus). Complete reports and follow-up as requested by Content experts and Area Manager/Center Supervisor. Transport parents and/or children to meetings, health and other service appointments, when necessary. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To view the full job description click HERE. #HSW For a comprehensive list of employee perks and benefits, please visit capslo.org/careers.
For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355 or email us at recruitment@capslo.org.
EOE/V/ADA/Drug Free Workplace/Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo County, Inc. will consider all qualified applicants without attention to race, sex, age religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.
Candidates must possess at least an Associate degree in a related field and one year of client casework experience, or a relevant credential. Fluency in two or more languages is required to support the needs of the program and community.
Market context
Family Services Specialist roles in California are often driven by ongoing demand for bilingual, community-based support in schools and social service settings. Competition can be strong because employers typically look for an associate degree or relevant certification, casework experience, and fluency in two or more languages. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your language skills and casework background match the posting before applying.
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