Gardner Webb University·Boiling Springs, North Carolina
The Academic Success Advisor provides proactive mentorship and academic coaching to a diverse caseload of undergraduate students, including online learners and student-athletes. The role involves monitoring academic progress, intervening with at-risk students, and collaborating with university resources to support student retention and success.
This role provides proactive mentorship and academic coaching to ensure the holistic success of students. While this position serves as the primary advisor of record for an assigned group of traditional undergraduate students, it functions as a collaborative member of the broader division. As such, the individual will maintain a diverse advising portfolio that includes GW Online students and Student-Athletes.
Advises program requirements, course selection, and registration procedures to both prospective and current student populations.
Academic
Coaching: Provides academic coaching to assist with identifying, developing, and implementing learning strategies and study skills specific to course requirements.
Proactive
Intervention: Contacts and intervenes with students who have been referred as having excessive absences and accumulating low grades, and any student deemed academically high-risk.
Success
Planning: Assists students on academic warning with academic success plans. Monitors and contacts students who have not registered each semester.
Integrated University Advising (Online & Student-Athletes)
Cross-Modal Advising: Serve as a designated academic advisor for GW Online distance learners and Student-Athletes.
Retention & Success: Collaborate and coordinate with colleagues in a team approach to ensure student success. Helps with outreach for students on caseload that have unpaid financial balances.
Resource Navigation: Refers students to appropriate academic staff and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred.
Gardner-Webb University is a Christian university committed to helping individuals become more in faith, learning, and service. Located in Boiling Springs, North Carolina, GWU offers the benefits of a close-knit community with easy access to Charlotte, Asheville, and the greater Greenville-Spartanburg region. Founded in 1905 and rooted in the Baptist tradition, the University now serves approximately 3,000 students across more than 80 undergraduate and graduate programs. As a Carnegie Doctoral/Professional institution, Gardner-Webb is dedicated to academic excellence, leadership development, and meaningful service to others.
Our community reflects a shared commitment to One Webb, creating an environment where people support one another, pursue their purpose, and work together to make a lasting impact. GWU attracts students from across the nation and around the world and competes in NCAA Division I athletics with 22 teams and more than 500 student-athletes.
The position requires a Bachelor’s degree in education or a related field, with 1-2 years of related experience preferred. Candidates should possess strong technical proficiency in Microsoft Office and campus databases, along with a commitment to the university's mission and values.
Market context
In North Carolina, Academic Success Advisor roles in higher education are typically driven by student retention, advising, and campus support needs. These positions are competitive because employers often look for a bachelor’s degree, related experience, strong Microsoft Office and database skills, and alignment with the university’s mission. Before applying, review how your advising, student support, and systems experience matches the posting; this platform’s AI-summarized requirements and benefits help you assess the role faster from the original job description.