Eliot Community Human Services·Holyoke, Massachusetts
The Family Support Specialist provides personalized guidance to first-time parents in their homes, focusing on pregnancy, baby care, and healthy child development. They also assist families in setting personal goals and connecting them with essential community resources for housing, employment, and medical services.
Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose.
You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change.
We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot We prioritize your well-being, work-life balance, and career growth.
Benefit eligible positions include: Generous Paid Time Off – Vacation, sick time, and paid holidays Comprehensive Benefits – Medical, dental, and vision plans Retirement Savings – 401(k) with employer match Wellness & Family Support – Discounted fitness services and access to trusted childcare resources Financial Security – 100% company-paid life and accidental death insurance Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development Eliot is seeking passionate Family Support Specialists to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division.
You will be working with our Healthy Families program, a parenting education initiative designed to help first-time parents to create a stable, nurturing environment for their child.
In this role, you will provide personalized support and guidance in the family’s home that teach parents about pregnancy, proper baby care, nurturing and attachment, effective parenting skills, and provide parents with information about healthy child development.
Educate parents on optimal health, growth, and development during infancy and early childhood Encourage positive parenting skills, enhance parental health and wellness, and improve educational attainment Assist parents with in setting and achieving goals related to education, work and housing Connect families with essential community resources, including educational, employment, financial, housing, and medical services Encourage co-parent involvement in program groups and activities
Requires a High school diploma or equivalent Experience working children and families Valid Massachusetts drivers license Bilingual in Spanish and English, preferred Bachelor's degree a plus Schedule: Monday-Friday, 9am-5pm with flexibility needed for occasional evening appointments Compensation: High school diploma: $20.60/hr.
$21.75/hr. Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase Hourly Rate $20.60—$21.75 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.
The position requires a high school diploma or equivalent and experience working with children and families. A valid Massachusetts driver's license is mandatory, and bilingual proficiency in Spanish and English is preferred.
Market context
In Massachusetts, Family Support Specialist roles in Healthy Families programs are often tied to community-based maternal and child health services, where employers look for candidates with direct experience supporting children and families. These positions can be competitive because they require both relationship-building skills and practical logistics, including a valid Massachusetts driver’s license for travel. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your experience with family support and local travel readiness before applying.
Bilingual Family Support Specialist - Healthy Families (Spanish/English)
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Bilingual Family Support Specialist - Healthy Families