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  3. Academic Success Advisor
AS

Academic Success Advisor

Arizona State University·Tempe, Arizona

$47,000 - $52,000/yr·Full Time·Hybrid·2-5 yrs·Posted 11 days ago
Practice for this role

About the role

The Academic Success Advisor provides direct academic advising to undergraduate Psychology and Neuroscience students to support retention and degree completion. They act as a liaison between students, faculty, and staff while utilizing university data and software to monitor student progress.

Job Profile

  • Academic
  • Advisor 1
  • Job
  • Family:
  • Academic
  • Advising
  • Time
  • Type:
  • Full time
  • Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description

The Department of Psychology is actively seeking a fulltime Academic Success Advisors to provide academic advising to undergraduate Psychology and Neuroscience students including 2800 Psychology students and 800 Neuroscience students. The Academic Success Advisor acts as a key contributor to promoting student retention and graduation, supports and advises students in making timely progress toward degree completion through a range of in-person and virtual academic advising and support strategies. The Academic Success Advisor will be working with immersion and online students directly assisting with all aspects of student life at ASU. The advisor will help students learn about ways to connect academically and through student clubs as well as prepare for career and graduate school opportunities. Position

Salary Range

  • $47,000 - $52,000 per year; DOE. Essential Duties: Utilizes a proactive approach to advising Psychology and Neuroscience majors in the Department of Psychology. Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program. Utilizes eAdvisor, assists students exploring a variety of academic options, register for courses and make timely progress towards completion of degree. Works closely with students to identify all academic options including, but not limited to: degrees, minors, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to student in selection of options best suited to student's goals, interests and skills. Assists with academic program development and teaching Monitors student academic progress through a variety of reporting tools including eAdvisor, DARS, Salesforce, etc. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success. Working under limited or minimal supervision, handles problems, provides guidance and advice to students. Responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion. As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services. Utilizes a variety of university data and programmatic direction to promote student academic success. Desired Qualifications: Earned Master’s degree in Academic Advising, Counseling, Student Services, Higher Education or a related area within Liberal Arts and Sciences. Experience working with interns/internship programs. Knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies. Demonstrated experience in higher education level academic advising in an academic department. Demonstrated student service orientation. Demonstrated ability to establish and maintain effective working relationships with peers, faculty, students, administration and other interested parties.
  • Knowledge of ASU academic structure and organization. Demonstrated knowledge of student information systems (DARS, PeopleSoft, Salesforce). Ability to interpret student needs and determine when referral to other University resources is appropriate. Ability to demonstrate sensitivity to needs of a student population. Skill in designing presentation materials and giving oral presentations in group settings. Ability to rapidly adapt and effectively utilize new technology, practices, policies and methods. Ability to work effectively in an environment subject to quickly changing priorities. Ability to effectively communicate both written and verbally. Working Environment: Uses office equipment, including a laptop and phone. Able to lift 25 pounds and get across campus. Work Schedule- Monday through Friday 8:00 a.m. to 5:00 p.m. additionally, requires occasional weekends and evenings. Some remote work may be available after successful completion of training. Department Statement: The Department of Psychology, a unit within ASU’s The College of Liberal Arts and Sciences, is developing foundations and deploying solutions for healthy minds, bodies and societies. The department fosters educational excellence through innovative neuroscience and psychology degree programs, award-winning faculty and unparalleled access to undergraduate and graduate research experiences. Graduates emerge well-prepared for professional opportunities in academia, education, industry, healthcare, government and community organizations. In a supportive and collaborative environment, staff and faculty have the opportunity to grow in expertise and enhance leadership skills. The department, recognizing and embracing various identities, nurtures a sense of belonging where every voice is valued. Engaging with the broader ASU community and participating in unique programs like the REACH Institute, the Child Study Lab, the Clinical Psychology Center and Psych for Life®, provides ample opportunity to make a direct impact in people’s lives. Aligned with ASU’s Charter and Design aspirations, the Department of Psychology prioritizes the success of its students and alumni and integrates transdisciplinary approaches to improve communities on a local, national and global scale. To support ASU’s commitment to serving its community, benefits-eligible employees are immediately eligible at hire, and on every January 1 thereafter, for a maximum of eight hours of paid time off to participate in external volunteer activities. Because ASU values the continued growth and development of its employees, we provide employees with up to 24 hours of release time per year towards training opportunities that will enhance skills and abilities and provide professional growth and development. Driving Requirement: Driving is not required for this position.

Location

Campus:

  • Tempe
  • Funding:
  • No
  • Federal
  • Funding
  • Instructions to
  • Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$25737.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important

  • Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
  • ASU
  • Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of
  • Availability of the
  • ASU
  • Annual
  • Security and
  • Fire
  • Safety
  • Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
  • Employment

Requirements

Candidates must hold a Bachelor's degree or equivalent combination of experience and training. A Master's degree in a related field and previous experience in higher education academic advising are highly desired.

  • bachelor degree
  • postgraduate degree
  • Communication
  • Counseling
  • Salesforce
  • Interpersonal skills
  • PeopleSoft
  • Problem solving
  • Time management
  • Presentation skills
  • Data analysis
  • DARS
  • eAdvisor
  • Academic advising
  • Higher education
  • Student retention
  • Student development theory

Benefits

  • Paid time off
  • Training opportunities
  • Professional growth and development

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
2-5 yrs
Salary
$47,000 - $52,000/yr
Location
Tempe, Arizona
Posted
Aug 3, 2026
Closes
Aug 18, 2026
Application
Employer website
AS

Hiring organization

Arizona State University

Transforming educational access for learners around the world through innovation in academics, research collaborations and partnerships. Managed by the ASU Office of Global Academic Initiatives.

Salary listed on 8 jobs
IndustryHigher Education
TypeNonprofit
Size51-200 employees
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  • Verification
  • Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
  • Background
  • Check
  • Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
  • Fingerprint
  • Check
  • Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
  • Market context

    Arizona academic advising roles stay competitive

    In Arizona, Academic Success Advisor roles are often tied to student retention, persistence, and support services, so demand tends to follow enrollment and advising needs. These positions are competitive because employers usually look for a bachelor’s degree at minimum, with a master’s degree and prior higher education advising experience strongly preferred. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to highlight advising, student support, and higher education experience.

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