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Specialist - Family Services

Southwest Human Development·Phoenix, Arizona

Full Time·On Site·0-2 yrs·Posted 12 days ago
Practice for this role

About the role

The Family Support Specialist provides social services to children and families in Early Head and Head Start programs. They partner with parents to support child development and coordinate access to community resources and health services.

Make a difference from day one

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children.

Why candidates love working here

Do meaningful work that helps children and families build strong foundations for the future.

Enjoy a comprehensive benefits package, including medical, dental, visions, generous paid time off, and 401(k) employer contribution every paycheck.

Build your future with access to learning, development, and career advancement opportunities.

Be part of a collaborative, purpose-driven culture where your work truly matters.

Join a Great Place to Work® Certified organization, with a culture shaped by employee feedback and built on trust, support, and collaboration.

Job title: Family Support Specialist

The Family Support Specialist provides family development/social services to enrolled children ages birth to five and their families participating in the Early Head and Head Start. This role partners with parents to enhance the parents’ ability to fill the role of primary nurturer of their child. Maintain on-going contact with families and work with all other components (health, nutrition, family services, mental health, special services, parent education and resource/referral) to integrate services into the family setting.

In this role you will

Create and maintain respectful partnerships with families. Deliver health, educational, nutritional and child growth and development information to parents.

Coordinate with parents to ensure that prenatal, well-child exams, immunizations, health screenings, and nutrition assessments are complete and necessarily follow up occurs.

Complete family partnership agreements, developmental screenings, and all other required assessments with families in a timely manner.

Assist and support families in locating resources and scheduling appointments with community resources that best meets their needs.

Provide support in parent and child activities that encourage developmentally appropriate activities for the changing needs of infants and toddlers.

What it takes

  • AA / bachelor’s degree - Family Development, Social Services, Human Services, Early Childhood Education or related field
  • Minimum one (1) year direct experience working with infants and toddlers and their families.
  • Bilingual English/Spanish preferred
  • Possess an insured & reliable vehicle and a valid AZ driver’s license.
  • Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card
  • DES Criminal Affidavit Required
  • AZ DHS Criminal History Affidavit Required

SWHD takes the health and safety of our employees and the communities we serve very seriously.

Learn more!

Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here [https://www.swhd.org/about-us/careers/].

Requirements

Candidates must hold an associate or bachelor's degree in a related field and have at least one year of experience working with infants and toddlers. A valid driver's license, reliable vehicle, and Arizona Fingerprint Clearance Card are required.

  • associate degree
  • bachelor degree
  • Documentation
  • Bilingual English/Spanish
  • Interpersonal communication
  • Case management
  • Early childhood education
  • Social services
  • Community resource coordination
  • Child development assessment
  • Parent education
  • Family development
  • Health screening coordination

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid time off
  • 401(k) employer contribution

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Phoenix, Arizona
Posted
Aug 4, 2026
Application
Employer website
SH

Hiring organization

Southwest Human Development

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. Recognizing a child’s earliest experiences and relationships establish the foundation for all future development, Southwest Human Development’s more than 40 comprehensive...

IndustryIndividual and Family Services
TypeNonprofit
Size501-1,000 employees
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Market context

Family services roles remain steady in Arizona

Specialist - Family Services roles in Arizona typically draw demand from programs supporting infants, toddlers, and families across schools, clinics, and community agencies. These positions are competitive because employers often want an associate or bachelor’s degree, direct early-childhood experience, and practical requirements like a valid driver’s license, reliable vehicle, and Arizona Fingerprint Clearance Card. Review the AI-summarized requirements and benefits here to save research time, then confirm your experience with infants and toddlers and gather clearance documents before applying.

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