United Way Miami Inc·Miami, Florida
The specialist will manage a caseload of families to support child outcomes, family well-being, and program engagement while ensuring compliance with Head Start performance standards. They are responsible for conducting home visits, facilitating community assessments, and maintaining accurate data records to improve program services.
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United Way Miami, Inc. is hiring a Specialist, Family Engagement EHS CCP to join our team. As Specialist, Family Engagement EHS CCP you will build relationships with the enrolled families of their assigned caseload to support program foundations, program impact areas, family engagement outcomes, and child outcomes. The Family Engagement Specialist will coordinate the development of the annual community assessments.
UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.
Duties: and Responsibilities:
Maintain a caseload of 40-48 families at a time while serving as the Family Engagement Specialist (FES) at assigned Early Head Start-Child Care Partnership (EHS-CCP) sites.
Implement and follow the Head Start Parent, Family, and Community Engagement (PFCE) Framework to enhance and coordinate program services to increase family engagement and collaboration.
Create partnerships with families to promote parent-child relationships and family well-being.
Support family’s safety, health, financial stability, life goals and aspirations, and develop individual plans to support family’s goals.
Respect and respond appropriately to the culture, language, values, and family structures of each family served.
Enhance parent-child relationships and support parent’s roles as the first and lifelong educator of their children.
Support families in being active program participants and in following program policies and requirements to build personal responsibility (such as child assessments, health documents, parenting programs, etc.).
Educate parents on Policy Council and other available committees and community opportunities that will promote parent leadership and advocacy, along with supporting families as they engage in volunteering.
Recruit families and assist in completing applications and obtaining subsidies for the Early Learning Coalition – School Readiness program.
Complete home visits to client/family residences for enrollments, due to absenteeism, or child safety/well-being concerns.
Provide social/emotional support to families and referrals to proper services in crisis situations.
Facilitate network/group activities and monthly events for your caseload that support family’s strengths, interests, and needs.
Support families in using community resources that enhance family’s well-being and children’s learning and development.
Act as a member of a comprehensive service team so that family service activities are coordinated and integrated throughout the program.
Serve as the main communication link between families and other program staff.
Assist with planning, development and implementation of goals and Early Head Start Performance Standards, with team members, site staff and family members to facilitate a seamless system of program delivery.
Ensure compliance with Early Head Start Performance Standards.
Assist team members, site staff, and caseload with the planning, development, and implementation of goals, Performance Standards, and EHS-CCP Policies to facilitate a seamless system of program delivery.
Implement and maintain (through Child Plus data tracking software and other tracking systems) a monitoring system to ensure all procedures as stated in the Head Start Program Performance Standards under Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) are met.
Work in collaboration with site director to fill enrollment vacancies as needed at the individual sites; take responsibility in the recruitment, collection, and screening of applications and subsequent enrollment of children and families.
Analyze causes of absenteeism when average daily attendance falls below 85% and, in collaboration with others, develop an improvement plan.
Become knowledgeable in the use of Child Plus for the management and documentation of all work done with children and families.
Responsible for monthly tracking and producing required reports for the Program Information Report data relevant to the Family Engagement service area.
Collect and analyze information to find new solutions to challenges as part of ongoing monitoring to continuously improve services.
Maintain confidentiality in all service areas.
Participate actively in opportunities for continuous professional development.
Actively advocate for the needs of children and families as it pertains to the EHS-CCP program.
Actively participate in the Reflective Supervision process.
During the first 18 months of employment, complete the Family Engagement Credential
Education Requirements: Bachelor’s Degree in Human Services or related area. Master’s degree preferred. 15 Professional Development (In-Service) hours per year, including CPR.
Requires knowledge and experience in data collection and information processes and systems along with general knowledge of policy and procedure compliance. Experience with enrollment data gathering and analysis; knowledge of Head Start performance standards, philosophy and mission desirable.
Advanced computer literacy including, database management, spreadsheets, word processing, and e-mail. Knowledge of modern web browsers.
Excellent communication skills, written, verbal; Excellent interpretation and problem solving skills; demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Knowledge of Head Start performance standards, philosophy and mission desirable. Demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Ability to work in a professional manner, both independently and with others in a team environment.
We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
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Market context
In Florida, Specialist, Family Engagement roles in early education are typically in demand where programs need stronger family outreach, enrollment support, and compliance with child and program requirements. This position is competitive because it asks for a bachelor’s degree in Human Services or a related field, advanced computer literacy, and experience with data collection, analysis, and policy compliance. If you apply, tailor your resume to show family-facing communication, reporting, and compliance work; the requirements and benefits here are AI-summarized from the original job description, saving you research time.