Louisiana State University·Goodwell, Oklahoma
This position coordinates the University Writing Program, Undergraduate Program, and English for International Students, including course scheduling for over 600 courses annually. It also serves as the departmental technical support leader, managing hardware, software, and technology security for faculty and staff.
This position is responsible for coordination of our very large department’s two largest programs: the University Writing Program and Undergraduate Program, as well as the English for International Students program, which serves the entire LSU Community. Oversees course scheduling for over 600 courses a year, technology needs for over 150 faculty, GTAs, and staff, and key administrative tasks. Officially reports to the Assistant to the Chair but is in close, frequent consultation with the Chair and three Program Directors. Must use both technical skills and high level of independent judgment to evaluate and communicate needs, prioritize work, and maintain and update complex systems.
Establishes and maintains an in-house database for implementing workflow patterns and operating standards to accommodate academic unit course/section scheduling requirements, generate reports, track enrollments and cancellation of classes, and to assist in future course/section planning. Analyze enrollment and scheduling data each semester for the Chair and program directors. Maintains and analyzes historical data on course offerings and course demand patterns and prepares planning summaries to support long-term decision making. Coordinates with graduate director/coordinator to ensure seamless integration of schedule across programs. Develops and maintains custom online surveys as needed for course/time requests; reconciles instructor requests, qualifications, and teaching areas. Serves as the subject matter expert on all scheduling and troubleshooting issues for faculty and staff, adds/drops students from courses as required, and proofs schedule. Ensures all classes are filled to maximum capacity. Notifies students when classes must be cancelled and/or they need to find other sections. Creates and maintains a detailed scheduling manual as a reference guide.
Serves as departmental Technical Support Leader. Point of contact for all technical issues. Coordinates with ITS and provides leadership, knowledge of computer systems, and independent judgment to diagnose network, software, and hardware issues. Educates faculty on software/computer policy. Evaluates and prioritizes equipment needs, upgrade options and new equipment purchases; facilitates set-up, installation, and network connections; diagnoses network, software, and hardware issues; manages computer serves and specialized technical classrooms, as well as all classrooms under department control. Coordinates all department technology security; verifies software updates, antivirus, antimalware. Troubleshoots operating systems; updates faculty on IT security issues. Utilizes a variety of software and electronic programs in order to provide support to students and faculty including but not limited to Workday (Accounting/Asset Custodian and Scheduling, including finding rosters and waitlists), Blackbaud, Timekeeper and Student Employment Partner functions, MS Office including Access and Publishers; Hobson's Radius; Adobe Acrobat; Moodle; Qualtrics; LSU Inventory; software scanning application. Develops onboarding and quick-reference materials related to classroom technology and software access.
Coordinates all department inventory management with Property Management office protocols and procedures. Sends regular policy reminders to users, tracks equipment, prepares computers for surplus, surpluses obsolete items; directs secure removal, destruction, or archival or inactive records and files in paper and electronic form according to university and department file retention policies; directs search and removal of social security numbers in electronic and paper form; functions as the backup Building Coordinator when the primary coordinator is not available. Completes required inventory audit on time. Monitors and updates technology in computer supply room from semester to semester.
Coordinates with HRM on all ADA accommodations, manages the technology support budget allocation, oversees accounting and budget function for ordering and receiving supplies and equipment in coordination with chair and department accountant. Maintain continuity documents for rotating program directors, including annual calendars, deadlines, templates, contact lists, and workflow guides. In the absence of administrative manager (Assistant to Chair), supervises all administrative office staff regarding HRM, Payroll, Leave, Building Maintenance, Procurement and Emergency Policies, and student payroll.
5% - Perform other duties as needed and assigned by supervisor and/or chair and directors in the administrative office.
As with all LSU employees, Academic Program Coordinators have an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality
Bachelor's degree with 2 years related experience Degree Substitute: LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description. Specific Experience: Microsoft Office applications, ability to learn new programs, ability to adapt
Preferred Qualifications: Master's degree Specific Experience: University scheduling and computer/technology experience Additional
Special Instructions: Please attach CV/resume, cover letter, and the names of three professional references. A copy of your transcripts(s) may be attached to your application (if available). However, official transcripts are required prior to hire.
Please attach all documents under the “Resume/CV” section of your application.
For any questions or concerns regarding the status of your application or salary ranges, please contact Richard Landry, Assistant to the Chair, at rland26@lsu.edu. Skills Needed: Preferred Skills: Posting Date: August 5, 2026 Closing Date (Open Until Filled if No Date Specified): December 3, 2026 Additional
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): N LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions. HCM Contact Information: For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
The role requires a bachelor's degree with at least 2 years of related experience, though relevant experience may substitute for the degree. Candidates must possess strong technical skills, proficiency in Microsoft Office, and the ability to adapt to new software systems.
Market context
In Oklahoma, school support staff roles tied to athletics often reflect steady demand from districts that need reliable, student-facing personnel who can support programs and game operations. For this type of role, candidates are more competitive when they bring coaching experience, strong baseball rules knowledge, and active membership in the Oklahoma Coaches Association, since those credentials signal readiness to contribute immediately. Review the AI-summarized requirements and benefits on this page to save time, then confirm your OCA standing and highlight officiating experience in your application.