Resident asst

Jennings | Life As It Should Be. At Jennings, each person helps to nurture our values-based culture. Our values are more than words, they are expectations for an environment where people are caring and respectful, as well as creative and fun!

Position Details

Full-Time, 2nd shift, including working every other weekend.

About the Role

Minimum Qualifications

• Current enrollment as a full-time student at the institution or eligibility as defined by the housing department.
• Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
• Demonstrated ability to handle confidential information with discretion and professionalism.
• Basic conflict resolution and problem-solving skills.
• Availability to live in assigned residence hall and commit to the full duration of the contract period.

Preferred Qualifications

• Previous experience in leadership, mentoring, or community service roles.
• Training or coursework in counseling, psychology, social work, or related fields.
• Familiarity with crisis intervention techniques and emergency response protocols.
• Experience planning and facilitating group activities or educational programs.
• Ability to work collaboratively within a team and with campus partners.

Responsibilities

• Serve as a primary point of contact and support for residents, addressing their concerns and needs promptly and effectively.
• Organize and implement educational, social, and cultural programs that promote community engagement and personal development.
• Enforce housing policies and university regulations consistently while maintaining a respectful and approachable demeanor.
• Mediate conflicts between residents and facilitate resolution in a fair and confidential manner.
• Collaborate with housing staff and campus departments to provide resources and referrals for residents.
• Conduct regular rounds and safety checks to ensure a secure living environment.
• Maintain accurate records of incidents, program attendance, and other relevant documentation.
• Participate in ongoing training and meetings to stay informed about housing policies and best practices.

Skills

• The Resident Assistant utilizes strong communication skills daily to engage with residents, listen actively to their concerns, and convey important information clearly.
• Conflict resolution and problem-solving skills are essential for addressing disputes and fostering a harmonious living environment.
• Organizational skills are applied when planning and executing community programs that meet diverse interests and needs.
• The RA also employs discretion and professionalism in handling sensitive situations and maintaining confidentiality.
• Additionally, teamwork and collaboration skills are critical when coordinating with housing staff and campus resources to support residents effectively.