Wayne State University·Detroit, Michigan
The Office Services Associate II performs routine clerical and administrative tasks, including bookkeeping, scheduling, and payroll processing. They also provide functional supervision to clerical support staff and maintain unit records.
Office Services Associate II Wayne State University is searching for an experienced Office Services Associate II at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education.
Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties): Job Purpose Perform a variety of routine clerical and general office duties in an assigned academic or administrative unit in a School, College, Division or Center/Institute of the University.
Essential Functions (Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation.
The essential functions are listed in order of importance.)
Compile, calculate and provide reports, statements or information regarding the personnel or activities of an assigned unit, e.g., summary of travel expenses, status reports of program applicants and academic examination score reports.
Provide typing duties of a standard and non-standard nature in support of an assigned unit of the University.
Compose straight forward correspondence, type grants and manuscripts as well as routine University forms.
Perform receptionist duties to ensure messages and correspondence are relayed in a timely and accurate manner.
Receive, direct and screen calls; take messages.
Perform basic bookkeeping duties requiring the use of the Financial Accounting System (FAS), internal billing systems or the General Billing System (GBS).
Prepare and process billings; track requisitions and expenditures; receive and post payments.
Perform scheduling duties as required by assigned unit.
Schedule meetings and appointments, make travel arrangements and reserve classrooms and media equipment to assist with the punctual and efficient operation of events, seminars, and courses.
Maintain, modify, and update the record of an assigned unit.
Retrieve and compile information and purge files in order to provide current and accurate data.
Monitor and keep inventory of office supplies and forms and place orders as needed to maintain appropriate supply levels.
Prepare and process time reports and payroll actions.
Review and correct timesheets and exception reports to assist with the accurate and timely payment of University personnel.
Provide functional supervision to clerical support personnel.
Assign and review work.
Train in appropriate methods and procedures.
Perform related work as assigned.
ADDITIONAL COMMENTS This level of Office Services Clerk involves routine work which is moderately complex in nature, and which allows the position incumbent to choose the most appropriate procedure to follow in order to complete an assignment.
Supervision is available to assist on work not clearly covered by standard procedures and functional supervision is typically provided to clerical support personnel.
Although this classification is at the same level of a Secretary II, not enough of the traditional secretarial duties are expected of position incumbents to warrant a classification in the secretarial hierarchy.
This classification is located in a School, College, Division or Center/Institute of the University and the specific work performed may vary considerably among those assigned to this classification.
This classification reports to and receives work direction from a professional or management level position.
Unique duties:
School/College/Division: H25 - Computing & Info Technology Primary department: H4241 - Facilities Operations Zone 1 Employment type: Regular Employee Job type: Full Time Job category: Staff/Administrative Funding/salary information: Compensation type: Annual Salary
Salary minimum: Salary hire maximum: $35,683 Working conditions: Job openings: Number of openings: 1 Reposted position: No Reposted reason: None (New Requisition) Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Candidates must have a high school diploma and some progressive clerical or secretarial experience. Proficiency in typing, basic bookkeeping, and effective communication skills are required.
Market context
In Michigan, Office Services Associate II roles typically show steady demand in schools, clinics, and other administrative settings that rely on accurate front-office support. Competition often centers on candidates who can combine typing, basic bookkeeping, and clear communication with prior clerical or secretarial experience. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show high school completion and examples of organized office support.