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Porter-Leath logo

Family Liaison

Porter-Leath·Memphis, Tennessee

$18 - $26/hr·Full Time·On Site·0-2 yrs·Posted 11 days ago
Practice for this role

About the role

The Family Liaison provides case management and health services to children and families in the childcare program. They also facilitate parent engagement, maintain family records, and coordinate community resources to support family goals.

Description Under the direction of the Family Liaison Supervisor, the Family Liaison will provide case management and health services to children in the Childcare/Preschool program and their families; will create, carry out and monitor the activities designed to implement best practices to promote parent-child engagement.

Qualifications

Bachelor's degree in social services or a related field is required. 1-2 years of experience in a social service or educational setting Supervisory Responsibilities

This position does not include any supervisory responsibilities.

  • Essential Job Functions Perform according to the standards set forth by the Tennessee Department of Education, Tennessee Department of Human Services- Child Care Licensing, Porter-Leath, and NAEYC.
  • Assist with completion of the application/enrollment process with participating families with guidance from partners.
  • Maintain family/child records and documentation in the Database system.
  • Assist with providing extensive case management services with families involved in the program to include, ensuring that enrollees have access to needed services (ex.
  • Child attendance, transportation, housing, etc.).
  • Ensure all clients enrolled have access to medical care at/or during enrollment.
  • Develop and implement follow-up plans to ensure medical care is obtained and maintained according to program regulations.
  • Work with parents to promote parent participation/engagement in the delivery of services for their children.
  • Assist with recruitment of families with children ages six (6) weeks to four (4) years old.
  • Provide information to the community about the program to recruit for eligible families and maintain enrollment.
  • Assists with the completion of the Family Partnership Agreement and ensures regular follow-up to help families achieve goals as outlined in the Parent, Family and Community Engagement Framework.
  • Completion of professional, accurate and thorough family contact notes in the Database system.
  • Coordinate and assist parents in planning monthly parent meetings and activities.
  • Provide referrals and/or assist participants in locating/enrolling in life skills training classes/workshops that will meet t heir particular needs in the areas of: job readiness, career development, budgeting, credit counseling, conflict resolution, leadership skills, community advocacy, GED, etc.
  • Assist with the coordination or 45/90 day health screenings when required by the partner.
  • Assist with the completion of monthly reporting.
  • Make home visits to participating children/families as needed.
  • Keep Management informed of programmatic issues in a timely and concise manner.
  • Perform research/study to remain current of the trends involving early childhood education, the needs of children at risk andservices to families.
  • Contribute to team effort by performing other duties as assigned.

Requirements: Physical Demands

  • While performing the duties of this job, the employee is regularly required to sit and talk or hear.
  • The employee frequently is required to use hands to finger/handle/feel.
  • Occasionally required to stand and walk.
  • The employee must occasionally lift and/or move up to 20-30 pounds.
  • Specific vision abilities required: close and color vision.
  • Work in a non-smoking environment.

Special Conditions

Maintain a valid driver's license with a good driving record with appropriate level of insurance.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$18 - $26/hr
Location
Memphis, Tennessee
Posted
Aug 5, 2026
Application
Employer website
Porter-Leath logo

Hiring organization

Porter-Leath

For over 170 years, Porter-Leath has been the primary resource for Mid-South children and families. By focusing on the essential building blocks of healthy development, we not only give them access to the tools they need, but also a sense of hope. The result is Porter-Leath...

Salary listed on 8 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size201-500 employees
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Market context

Family liaison roles in Tennessee

Family liaison positions in Tennessee are often tied to schools and community support programs, where demand tends to follow districts’ needs for stronger family engagement and student support. These roles can be competitive because employers usually look for candidates with a social services or education background, relevant experience, and a valid driver’s license with a good driving record. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show experience building trust with families and coordinating services.

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