Baldwin Wallace University·Berea, Ohio
The Coordinator provides holistic academic advising and coaching to support undergraduate student persistence and degree completion. They also implement proactive retention strategies, conduct outreach to at-risk students, and collaborate with campus partners to deliver a coordinated student success approach.
Department/Division: Academic Advising and Retention/Academic Affairs
Status: Full-time, exempt
8:30 am - 5:00 pm Monday-Friday, occasional weekend/evening/virtual hours as needed.
The Coordinator of Academic Success, Advising, and Retention supports undergraduate student success, persistence, and timely degree completion at Baldwin Wallace University. This position reports to the Executive Director for Student Success and provides holistic academic advising and academic coaching, delivers proactive outreach to at-risk students, and coordinates initiatives aligned with the University’s Leader Ready, Career Ready, and Future Ready framework.
Working collaboratively with faculty, advisors, and campus partners, the Coordinator of Academic Success, Advising, and Retention identifies barriers to student success, implements targeted interventions, and contributes to a coordinated, student-centered retention strategy. The Coordinator of Academic Success, Advising, and Retention assists students in navigating academic challenges, monitors progress, and connects students to appropriate campus resources to support their success. Strong interpersonal and communication skills are essential in fostering a supportive and inclusive advising environment.
Work is normally performed in a typical interior/office work environment. Minimal physical effort is required. No or minimal exposure to physical risk.
A competitive salary is offered plus a comprehensive benefits package that includes affordable health and dental insurance, paid sick leave, paid vacation, paid holidays, university-paid long and short-term disability insurance, 403 (b) retirement plan, university-paid life insurance, and tuition remission benefits for employee and family.
The search committee will begin reviewing complete applications immediately and the position will remain open until filled. Candidates should submit a cover letter, resume, and the names and contact information for three references in one (1) Word document or one (1) PDF and submit via the To Apply link on HR’s Current Job Openings web page. https://www.bw.edu/employment [https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bw.edu%2Femployment&data=05%7C02%7Cdspycher%40bw.edu%7C0a83c0173e544617678f08dcd97dfde2%7C3a9a104352cb404ebc8dcb2b5a92d3bc%7C0%7C0%7C638624382382471168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=kzsKq%2F9ZOR3lXgnjAv3TR9weHuAlwB5EeGEPupJDN%2Bk%3D&reserved=0]
Employment is contingent upon successful completion of a background check, meeting applicable pre-employment requirements, and compliance with University and departmental policies, including completion of required training.
Baldwin Wallace University is an EEO employer and educator. We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.
Market context
In Ohio, Coordinator of Academic Success, Advising, and Retention roles are typically driven by ongoing student-support and persistence needs across K-12 and higher education settings. These positions are competitive because employers often look for a bachelor’s degree, 1–3 years of advising or student success experience, and strong communication, analytical, and teamwork skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show measurable student-support experience and comfort with office software.