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CHILD & FAMILY SERVICES INC logo

Student Support Case Worker

CHILD & FAMILY SERVICES INC·Fall River, Massachusetts

$21 - $24/hr·Other·On Site·0-2 yrs
·
Posted 3 days ago
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About the role

The Success Coach provides intensive, person-centered, and trauma-informed wrap-around services to youth and families within a school setting. Responsibilities include case management, coordinating recreational and educational activities, and maintaining detailed documentation of client progress.

Job DetailsJob Location

  • Talbot
  • Middle
  • School -
  • Fall
  • River,
  • MA 02723Education
  • Level:
  • Bachelor's
  • DegreeSalary
  • Range: $20.50 - $24.25 HourlySummary The Success Coach position is designed to support the Senior Success Coach in providing intensive wrap-around services through the utilization of an array of evidence-based, culturally competent, person-centered, and family centered services. This position is a full-time, 40 hour/week position that is embedded in Talbot Middle School in Fall River, MA. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated. Job Responsibilities & Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide a safe, welcoming, and clean environment for our clients and families Work in collaboration with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based, and trauma-informed care Develop and coordinate recreational activities for clients Participate in case management meetings regularly with senior case manager, parents/caregivers, and other stakeholders to discuss progress toward client-centered goals and to modify individual service plans as needed Maintain proper and complete documentation of meetings, releases, communication, referrals, and other paperwork Identify and work with a family’s organic social supports, including faith-based organizations, neighborhood associations, tenant groups, community centers and clubs, etc. Provide advocacy on behalf of the youth and their family Work with senior case manager to implement individualized youth development strategies to ensure that recommended support services are provided in a logical, timely, and effective manner Develop and maintain mutually respectful long-term relationships with families Identify resources in partnership with youth and families, establishing a referral system among community agencies and resources, and supporting youth and families in accessing these resources Assist senior case manager in planning and executing social and education events and outings Visit the homes of participating families as appropriate Coordinate with the school to ensure educational requirements are being met Provide tutoring and/or other academic supports (either directly or indirectly) as needed Utilize evidence-based interventions, including motivational interviewing skills to empower clients and families with improving their overall health and wellness Monitor and track appropriate outcome measures Maintain case record expectations as required by the agency, funding sources, and accreditation authorities Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QualificationsRequired Education and Experience Minimum of a bachelor’s level degree in Counseling, Social Work, Psychology, or a related field with experience working directly with youth, families, and substance use issues. In addition, this individual should have the ability to work with culturally diverse populations.
  • Cultural
  • Competency
  • Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Travel Required Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
  • Benefits: Benefit eligible at 20+ hours per week Medical – Harvard Pilgrim/HealthPlans Inc. Dental – Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement – Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts – save on medical expenses and dependent care! 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Requirements

Candidates must hold a bachelor's degree in Counseling, Social Work, Psychology, or a related field with experience working with youth and families. A valid driver's license and reliable transportation are required for travel to homes and agency events.

  • bachelor degree
  • Communication
  • Advocacy
  • Documentation
  • Collaboration
  • Interpersonal skills
  • Tutoring
  • Record keeping
  • Cultural competency
  • Crisis intervention
  • Motivational interviewing
  • Case management
  • Trauma-informed care
  • Resource coordination
  • Youth development
  • Family-centered services

Benefits

  • Dental insurance
  • Vision insurance
  • 401k
  • Personal days
  • Medical insurance
  • Paid holidays
  • Tuition reimbursement
  • Life insurance
  • Mileage reimbursement
  • Vacation time
  • Flexible spending accounts
  • Employee wellness program
  • Long term disability
  • Sick days
  • AD&D insurance
  • Professional licensure reimbursement

Posting details

Employment type
Other
Work arrangement
On Site
Experience
0-2 yrs
Salary
$21 - $24/hr
Location
Fall River, Massachusetts
Posted
Aug 11, 2026
Application
Employer website
CHILD & FAMILY SERVICES INC logo

Hiring organization

CHILD & FAMILY SERVICES INC

Child & Family Services, Inc. is a private, nonprofit human service agency providing mental health counseling, psychiatry, adoption services, and specialized support for people of all ages across New Bedford, Fall River, Plymouth, Cape Cod, and surrounding areas. For over 180...

Salary listed on 7 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Student support roles remain in steady demand

In Massachusetts, Student Support Case Worker roles are commonly driven by schools and youth-serving programs needing staff who can support attendance, behavior, and substance use concerns. Competition often centers on candidates with a relevant bachelor’s degree, direct youth experience, and the ability to travel reliably between sites. Review the AI-summarized requirements and benefits here to quickly compare fit, then tailor your application to show experience with youth, substance use, and case coordination.

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