Goodwill Industries of Gr. Cleveland & East Central Ohio·Cleveland, Ohio
The Employment Navigator provides one-on-one career coaching and job search assistance to help individuals overcome employment barriers. They are also responsible for conducting client assessments, developing personalized employment plans, and maintaining community relationships to facilitate job placements.
Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Navigator/Job Coach to join our Mission Services team.
Goodwill is a nonprofit social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence.
Our vision is to be the leading resource for growth and development for those in our communities seeking to overcome barriers.
We provide an inclusive, equitable, safe, and welcoming environment, and we believe in meeting people where they are with a hand up, not a handout.
Job Summary: We are seeking an empathetic, resourceful, and highly motivated Employment Navigator to join our team.
The Employment Navigator will support individuals in overcoming employment barriers and securing sustainable employment.
The ideal candidate possesses a comprehensive understanding of workforce development, community resources, and effective job search strategies.
This role involves working closely with job seekers to assess their needs, identify appropriate career opportunities, and provide coaching throughout the job search process.
This is an hourly position with a competitive benefits package that includes: 4 weeks of paid time off per calendar year Paid holidays Medical, dental, & vision benefits at a fraction of the premium cost Retirement planning with company match Employer-paid Group Term Life and Disability Insurance Employee Assistance Program Key Responsibilities: Career Coaching & Support: Provide one-on-one coaching and guidance to job seekers, helping them navigate the job market, set career goals, and identify employment opportunities that align with their skills and interests.
Job Search Assistance: Assist clients in creating and refining resumes, cover letters, and job applications.
Guide them in job search strategies, online application processes, and networking techniques to maximize their employment prospects.
Assess Client Needs: Conduct initial assessments to determine a job seeker's skills, qualifications, and employment barriers.
Develop personalized employment plans that address specific challenges, such as a lack of skills, experience, or transportation access.
Community Relationships: Establish and maintain community relationships with employers and public agencies to facilitate learning and secure employment opportunities.
Documentation and Reporting: Record participant progress through services and complete all necessary documentation and reporting within established times.
Associate degree or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred High school diploma and three years of experience providing vocational rehabilitation services will be considered in lieu of a degree Ability to complete the State of Ohio Department of Developmental Disabilities provider training Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP) Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served Travel is required within communities served and may include transporting the individual served, as necessary Must have a valid driver's license with five or fewer points and automotive insurance, and must regularly provide proof of automotive insurance Certification in First Aid and CPR is required and can be provided if needed Background checks and FBI/BCI checks are required. Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Market context
In Ohio, employment navigator and job coach roles are often tied to community-based services, supported employment, and vocational rehabilitation, where demand can stay steady because candidates need help with job placement and retention. These positions are competitive because employers look for both education or direct rehabilitation experience, plus practical requirements like a valid driver’s license and the ability to clear background checks and obtain First Aid/CPR. Review the AI-summarized requirements and benefits on this platform to quickly compare fit and save time researching the original posting.
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