YWCA Greater Pittsburgh·Pittsburgh, Pennsylvania
The Administrative Assistant will maintain program records and databases while supporting department initiatives and partner engagement. They are responsible for managing project implementation, monitoring data distribution, and ensuring high levels of customer satisfaction.
The Administrative Assistant I will ensure that Early Learning programs have updated records and databases, and will promote and support the organization’s mission-driven culture by being committed to justice, equity, diversity, and inclusion for all. The Administrative Assistant will collaborate with the Director to identify opportunities to grow department initiatives and support partner engagement.
High School Diploma or equivalent with two (2) years' office experience.? Act 33/34 clearances, fingerprinting, criminal background check, NSOR, Mandate Reporter, Physical and TB-Step 1 are also required. Desired Knowledge/Skills/Abilities
Microsoft Office 365 Graphics software familiarity Familiarity with generated image files (GIF, JPG, PDF) Knowledge of specific file saving Ability to convert files.
Internet
Skills: Ability to work with a diverse population of partner families from a variety of socio-economic and ethnic backgrounds. Ability to manage multiple projects/programs through application of efficient and effective organizational skills. Ability to manage and understand projects/programs by proactively addressing changes in conditions, operations, and the environment that will affect program outcomes. Ability to identify complex problems, evaluate options, and implement solutions that will improve the scope of the work throughout the departments. Excellent verbal, communication, and organizational skills. Self-motivated, visionary, team player who can work effectively within the team. Proficiency in Microsoft Office along with knowledge and experience with Google Drive, Zoom, and Teams. Essential Job Functions
Vision and Mission Promote and support the mission, imperative, values, and goals of the YWCA while maintaining performance standards.
Proactively identify strategic opportunities to diversify and enhance program initiatives.
Communicate the organization's educational opportunity strategy internally and externally so that all employees and partners understand how it carries out the mission.
Value, demonstrate and promote diversity equity and inclusion.
Team Development and Leadership Participate in internal professional development opportunities.
Maintain a high level of consumer satisfaction.
Maintain a high level of confidentiality when working with sensitive partner family, vendors, and contract information.
Programs/Projects Oversee all aspects of assigned projects/programs from development to implementation.
Develop and maintain rapport with partner families, community partners, school personnel and volunteers.
Maintains high levels of customer satisfaction.
May be responsible for opening the Early Learning Center on an as-needed basis.
Program Evaluation and Reporting Manage and monitor all data distribution, collection, entry into tracking systems, such as Apricot, ProCare, Alert Media, Pelican, CN PEARS, City Span and internal department tracking databases.
Compile and furnish project/program data figures for reports.
Submits financial documentation such as receipts, invoices, etc. to supervisor in a timely manner.
All other duties as assigned.
About YWCA Greater Pittsburgh Founded in 1867, YWCA Greater Pittsburgh is a member of a nationally recognized movement with a mission to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all. A trusted partner for more nearly 160 years, YWCA GP is a social justice organization that creates pathways to opportunity, strengthens economic stability, and promotes equity throughout the Pittsburgh area. Our programs aim to address barriers to educational and economic advancement by providing high-quality education for children and youth, direct financial and housing assistance for individuals and families, and leadership in advancing systems change that fosters long-term well-being and economic security. We strive to become a model nonprofit workplace for a diverse workforce, ensuring that all staff members are paid a living wage and offered competitive benefits, and meaningful opportunities for professional development and career advancement.
Market context
In Pennsylvania, school support staff roles are often competitive because districts need candidates who can meet licensing, safety, and clearance requirements before starting. For this role, a BS in Nursing, an active RN license, current First Aid and CPR certifications, and criminal background and child abuse clearances are required. Review the AI-summarized job requirements and benefits on this platform to quickly confirm fit, then gather your licensure and clearance documents before applying.