The Enrollment Specialist facilitates the enrollment of childcare providers by reviewing applications, documenting information in databases, and ensuring compliance with program requirements. They also provide resources to parents and providers while maintaining strict confidentiality and monitoring caseload timelines.
Review all provider enrollment applications for completeness. Accurately document provider information into the childcare facility system (CCFS) database. Send notification to parent/provider of any missing information. Generate and mail acknowledgement of enrollment packet to provider and a copy to parent. Send enrollment information packet within the designated timeframe. Call sex offender registry. Generate and mail all pertinent notices to provider and parent in a timely manner. Flag any immediate concerns for home visits including, but not limited to, criminal histories, child removal, and health and safety. Provide information on training services and resources to parents and providers during the enrollment process. Accurately document information on services rendered in WHEDco’s and the New York State’s databases as appropriate. Review caseloads daily to ensure that timelines are being met. Maintain confidentiality of the provider, parent, and children. Other duties as assigned. QualificationsQualifications: Associate’s degree or higher in early childhood, education, social services or a similar field is preferred. A Bachelor level degree in education, human services or similar field is highly desirable. Bilingual ability in Spanish, Chinese, Korean, Japanese or Russian is a plus. Proven ability to multi-task and demonstrate excellent verbal and written communication skills. Strong computer skills and functional familiarity with Excel and Microsoft Word. Excellent attention to detail, team-mindedness, organizational skills, and an ability to learn quickly. Ability to consistently exhibit the flexibility and adaptability to function professionally and objectively in all situations. Proven ability and/or demonstrated work experience where maintaining confidentiality is critical and expected. WHEDco affords all qualified applicants equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other category protected by law. WHEDco follows the requirements of the New York Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest. WHEDco is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.
An Associate’s degree in early childhood, education, or social services is preferred, with a Bachelor’s degree being highly desirable. Candidates should possess strong computer skills, excellent communication abilities, and the capacity to handle sensitive information professionally.
Market context
Enrollment Specialist roles in New York often reflect steady demand in schools, early childhood programs, and community-based services where accurate intake and family communication matter. These positions can be competitive because employers look for candidates with strong computer skills, clear communication, and strict confidentiality, and a preferred associate’s degree or highly desirable bachelor’s degree can help. Review the AI-summarized requirements and benefits on this page to save research time, then tailor your application to show experience with records, scheduling, and sensitive information.