Vermont State Colleges System·Randolph, Vermont
The Health & Wellness Case Manager provides coordinated support to students experiencing complex challenges, managing a caseload to facilitate academic success and well-being. This role involves conducting individualized assessments, delivering crisis interventions, and collaborating with campus partners to ensure effective student retention and reintegration.
BASIC FUNCTION The Health & Wellness Case Manager is a key member of the Student Affairs team, providing coordinated support to students experiencing complex challenges that impact their academic success and well-being. This position manages a caseload of students of concern, delivers individualized interventions, and connects students with appropriate campus and community resources. The Case Manager supports student retention through crisis response, assistance with medical and mental health leave processes, and facilitating successful transitions back to the University, while collaborating closely with CARE teams and campus partners to ensure a coordinated, student-centered approach.
Essential duties & responsibilities
Manage a caseload of students experiencing elevated or complex concerns, including mental health, medical, academic, and personal challenges.
Conduct individualized assessments and develop tailored intervention and support plans.
Provide ongoing case management, including regular follow-up, monitoring, and documentation.
Facilitate referrals to campus and community resources, ensuring coordinated and timely support for students.
Serve as a resource to CARE teams and participate in threat assessment team processes, providing case insight and recommendations.
Support students in crisis, including those experiencing hospitalization, mental health emergencies, or significant life disruptions.
Provide consultation and guidance to faculty, staff, and families regarding students of concern.
Assist students in navigating the medical leave and return-to-campus process, including application support and re-entry planning.
Provide structured follow-up and support for students returning from leave to promote successful reintegration.
Develop targeted interventions, including check-ins, support groups, or other programming for at-risk student populations.
Collaborate with campus partners (Student Affairs, Academic Affairs, Residence Life, etc.) to support student success and retention.
Build and maintain relationships with off-campus providers and community resources.
Develop and deliver training and outreach to faculty and staff on identifying and supporting students of concern.
Promote student wellness through proactive programming, education, and communication efforts.
Maintain accurate case records in compliance with institutional policies and applicable federal and state regulations.
Analyze trends and data related to student concerns to inform intervention strategies and resource allocation.
Contribute to assessment efforts to evaluate program effectiveness and student outcomes.
Maintain a limited clinical caseload, as appropriate, to support students in crisis and contribute to continuity of care.
Perform other related duties as assigned
SUPERVISION RECEIVED General supervision is received from the Director of Health & Wellness.
Market context
In Vermont, Health & Wellness Case Manager roles typically draw candidates with backgrounds in counseling, social work, higher education, or related fields, especially those prepared for crisis intervention and confidential student support. This position is competitive because it requires a bachelor’s degree, relevant experience, student development knowledge, and FERPA compliance; the listed salary is $55,000 annually. Use the AI-summarized requirements and benefits from the original job description to compare fit and save research time before applying.