Benjamin Franklin Cummings Institute of Technology·Boston, Massachusetts
The HR Operations Coordinator manages the administrative foundations of the employee lifecycle, including onboarding, background checks, and benefits administration. They serve as the primary liaison between Human Resources and the Business Office to ensure accurate payroll and compliance records.
Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Massachusetts. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to apprenticeship and entrepreneurship. Today, that legacy has evolved into an accredited college that delivers accessible tech and trade education to level the playing field for aspiring talent.
With a mission to deliver transformative technical and trade education that leads to economic advancement, Franklin Cummings Tech offers a unique mix of certificates and degrees that appeal to enterprising students from Eastern Massachusetts and respond to employer demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation, helping to spur incredible growth in the past four years.
Franklin Cummings Tech educates more than 1,000 learners annually across three student types: 1) certificate and degree seekers, 2) continuing education enrollees, and 3) early college students. As evidence that our mission holds resonance student enrollment is up and Fall 2027 applications have soared 16% year over year.
We seek optimistic, data-informed, and dedicated colleagues who are eager to increase student success outcomes and boost total enrollment to 1,500 learners by 2030. Join us in this mission-driven work.
The HR Operations Coordinator serves as the operational bridge between Human Resources and the Business Office, ensuring that the administrative foundations of the employee lifecycle — onboarding documentation, employment eligibility verification, background checks, benefits administration, and HRIS records — are accurate, compliant, and seamless for employees. The coordinator owns Form I-9 verification and the College’s CORI background check process, serves as the day-to-day liaison to the Business Office on benefits and payroll matters, acts as the first point of contact for incoming employee HR questions, and provides administrative support across recruitment, onboarding, offboarding, and HR compliance activities. This role is ideal for a detail-oriented HR professional who takes pride in accuracy, confidentiality, and responsive service to a close-knit campus community.
The following duties are representative of the work performed in this position. Other duties may be assigned based on organizational needs.
Required Qualifications: Associate’s degree required; Bachelor’s degree in human resources, business administration, or a related field preferred Two or more years of experience in HR administration, benefits administration, payroll coordination, or a related operational role Working knowledge of Form I-9 requirements; familiarity with Massachusetts CORI requirements or demonstrated ability to learn and administer regulated compliance processes Experience with an HRIS platform (Paylocity preferred) and strong proficiency in Microsoft Office, particularly Excel aPHR, PHR, or SHRM-CP certification a plus Employment is contingent upon successful completion of a background check, including a CORI check Required Knowledge, Skills, and Abilities: Exceptional attention to detail and accuracy, particularly with compliance documentation, data entry, and recordkeeping Absolute discretion and sound judgment in handling confidential employee information Strong organizational skills with the ability to manage recurring deadlines, competing priorities, and high transaction volume Clear, professional, and service-oriented communication with employees, candidates, and colleagues across departments Collaborative working style suited to partnering daily with the Business Office, hiring managers, and external vendors
This position has no supervisory responsibilities.
All employees are expected to support the college’s student-centered mission, contribute to institutional growth and innovation, and collaborate across departments to improve student recruitment, retention, graduation, and career placement outcomes.
Our college is an in-person institution.
Campus presence is the default expectation for all employees.
In-person presence remains the expectation and the standard for all staff.
Flex arrangements are a discretionary privilege, not a right, and may be modified or discontinued if it is determined that flex arrangements are diminishing service quality, team cohesion, or responsiveness to students, external partners, and colleagues.
The student experience and fidelity of institutional operations take priority over individual schedule preferences.
The salary for this position is $33,000-$42,000 for a 25- hour work week. This position is exempt.
Franklin Cummings Tech is not able to provide visa sponsorship for this position now or in the future. Candidates must be legally authorized to work in the United States on an ongoing basis without sponsorship to be considered for this position at Franklin Cummings Tech.
Franklin Cummings Tech is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Market context
In Massachusetts, HR Operations Coordinator roles commonly call for experience across HR administration, benefits, or payroll, with HRIS proficiency and careful compliance documentation practices making candidates more competitive. Before applying, match your associate degree and two-plus years of experience to the posting’s requirements; the requirements and benefits information shown here are AI-summarized from the original job description, helping you review key details with less research time.