Instructing International Fellows in graduate level writing and research.

• Facilitated communication courses for State Department officers and staff.
• Developed materials with PowerPoint, Canva, Stream, and other MS 365 and Google Workspace applications.
• Wrote comprehensive facilitator guides.
• Developed and recorded stand-alone, self-paced instructional microlearnings based on client needs.

• Instructed career development skills to scholarship recipients in the congressionally mandated Department of Defense National Security Education Program initiative, organizing federal representative presentations, coursework, and one-on-one counseling sessions. Developed materials with PowerPoint, Big Interview, and Google Workspace applications. Developed and regularly updated a detailed facilitator guide for the eight-month course. Guided students on federal careers and pathways. Maintained regular communication with Intelligence Community and government contractor recruiters.
• Collaborated extensively with NSEP (DOD’s National Security Education Program) and CAL (Center for Applied Linguistics) on the EHLS grant for over a decade. Coordinated federal and contractor representatives to present employment opportunities, facilitate communication between students and employers, and ensure timely and appropriate feedback.

• Edited open-source content translated by non-native speakers for government clients for the Africa Desk.
• Managed a team of eight SME linguists to ensure quality OSE products as per client needs and timetables, according to OSE guidelines.
• Streamlined team productivity when the office transitioned to Office365.

Developed and launched 200+ hour full course life cycle curriculum for the Online Teacher Training TEFL Certification Program for the Center for Language Education and Development (CLED) using key principles of the ADDIE and Backward Design instructional design models.

Designed and facilitated courses academic development and professional communication skills for foreign students aspiring to US university degree programs.

• Oversaw the direction of programs for 300+ students. Developed individualized and group language programs. Hired, managed, and evaluated teachers, and provided academic counseling for students. Developed courses for curriculum expansion, and led training workshops. Developed a 160-hour in-person TEFL Certification course. Worked with accreditation coordinators to achieve 2002 accreditation. Contributed to a 20% growth in student enrollment over nine months.
• Partnered with internal and external stakeholders to launch and sustain the first IELTS Center in the United States. Ensured seamless test delivery and results communication through effective cross-team collaboration. Led examiner training sessions for 20 years.
• Worked closely with accreditation coordinators to successfully achieve school accreditation.

• Designed and instructed advanced Listening and Speaking/Reading Writing English courses to non-native English-speaking SAIS graduate students.
• Created engaging materials, drawn from (news, podcasts, thinktanks, and online channels) based on current topics related to their studies and future work contexts.
• Worked collaboratively with colleagues to streamline and cross reference materials.