The Arc Eastern Connecticut·Norwich, Connecticut
The Job Coach provides training, supervision, and advocacy for individuals with intellectual and developmental disabilities to facilitate their employment and community inclusion. They act as a liaison between the agency and employers while ensuring participants meet production standards and safety protocols.
The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and are a licensed and contracted service provider of the Connecticut Department of Development Services. We provide residential, daytime, employment, and social supports to people with IDD and their families. Come join our team!
The Job Coach is responsible for training, supervising, and supporting individual with disabilities in the community specifically relating to the individual’s employment needs. They will adhere to the policies established by The Arc Eastern Connecticut, Inc. Board of Directors.
Mon-Fri 7: 30pm-3:30pm
Work Location: Groton, CT
Provides individualized supports, services, and advocacy to persons with intellectual and other related developmental disabilities to help facilitate their full participation and inclusion in the communities of Southeastern Connecticut.
Ensures confidentiality as required by law and the Arc and DDS policies and procedures.
Trains, supervises, and supports program participants according to the principles of Supported Employment and based on current trends and methods.
Ensures the participants’ work is quality and that each participant is meeting the production standards that have been set by the employer(s).
Acts as the primary liaison between assigned worksites and the Arc.
Provides training and information to job site personnel.
Develops community contacts with potential employers.
Meets employment specification of sub-contractors.
Provides transportation for work utilizing own (proof of insurance required) or Arc vehicle or arranges transportation utilizing community transportation resources.
Teaches travel skills to program participants as needed.
Ensures the safety of all individuals including the proper use of equipment, facilities, and vehicles.
Reports all accidents and incidents immediately to supervisor.
Provides a written incident report according to Arc safety policies and procedures.
Develops, implements, and maintains neat, accurate, and comprehensive written assessment records including annual and quarterly reviews, service plan, approved behavior programs and procedures.
Transfers and lifts individuals as needed.
Deescalates a participant’s aggressive behavior according to DDS policies and procedures (may be required to complete this task without assistance).
Assists in the cleaning maintenance of Arc facilities and vehicles.
Periodically reviews the information in master files and files those documents correctly.
Other duties may be designated to maintain service quality.
Demonstrates a positive work ethic.
Can work with limited supervision.
Advocates for and protects participants’ rights in accordance with Arc policies and procedures.
Treats all individuals in an age-appropriate manner, with respect and dignity, and to encourage opportunities that promote choice.
Maintains a mature and positive attitude when dealing with program participants, staff, families, the public and outside representatives.
Works with a spirit of cooperation with all departments.
Carries out all job responsibilities in a professional manner.
Attends all agency staff meetings and training sessions.
Maintains attendance. Adheres to policies on attendance, days of absence, and illness.
Keeps supervisor informed of any significant events or the need to modify any area of the operation/activity.
Serves as a positive and appropriate role model for program participants.
Provides advocacy for participants based on their personal choice and their individual plan.
Develops and maintains positive relationships with participants, their families, and providers.
Responds to need of participants, families, and providers in a timely and professional manner.
Possesses a valid driver’s license, privately owned vehicle, and evidence of insurance.
Opportunities for advancement are offered.
Helping others is a reward that will stay with you the rest of your life.
The Arc Eastern Connecticut is an Equal Opportunity Employer
Candidates must have a High School Diploma or GED and at least one year of experience in the health or human services field. Required certifications include a valid driver's license, insurance, and the ability to obtain CPR, First Aid, and Medication Administration certifications.
Market context
In Connecticut, Job Coach roles often appeal to candidates with direct support experience in health or human services, especially when working with clients toward employment goals. This role is competitive because employers typically look for a mix of people skills, reliable transportation, and readiness to complete required safety and medication certifications. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your experience matches the one-year background and certification steps before applying.