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Location

Lexington, Massachusetts

Salary

$16 - $20 / HOUR

Quick overview

Community Service Officers patrol to maintain campus safety, assist during emergencies, control access, manage crowds, and perform service functions like check-ins. They are responsible for documenting incidents, writing reports, and communicating emergencies via radio to dispatch.

Requirements summary

Candidates need knowledge of safety procedures, emergency protocols, and relevant laws, along with strong communication and conflict resolution skills. A high school diploma or equivalent, 3-12 months of security experience, and possession of an unarmed guard license from the Tennessee Bureau of Commerce and Insurance are highly recommended.

high schoolSafety ProceduresWritten CommunicationVerbal CommunicationCustomer ServiceTrustworthinessIntegrityComputer SkillsPhysical FitnessDe-escalationDecision MakingConflict ResolutionReport WritingDiversity AwarenessCultural SensitivityObservation SkillsEmergency Response Protocols

Job description

  • Community service officers (CSOs) on college campuses patrol to maintain safety, assist during emergencies, control access to buildings, manage crowds, and provide escort services.
  • They also perform service functions such as access control and personnel check-in.
  • Daily Operations Key handling and access granting: Utilizing their keysets, CSOs assist individuals with access to certain areas.
  • They utilize a documented security log to vet guests entering their designated post and record their access into the facility.
  • Communication and documentation: CSOs are often responsible for documenting incidents, writing reports, and maintaining accurate records of their activities and observations.
  • They collaborate with campus security personnel, local law enforcement agencies, and other campus stakeholders to address safety concerns and coordinate responses to incidents.
  • CSOs communicate emergencies, calls for services, crimes and other unordinary events to dispatch utilizing their radios.
  • Crime Prevention and safety management: CSOs often patrol designated areas of the campus on foot.
  • They may be trained to respond to emergencies such as medical incidents, fires, or natural disasters, providing assistance until professional emergency services arrive.
  • They may offer escort services to students and staff, especially during late hours or in dimly lit areas, to ensure safe passage to their destinations.
  • During events or gatherings, CSOs may assist in managing crowds, ensuring safety protocols are followed, and responding to any disturbances or conflicts.
  • Required Skills The ideal candidate for a campus security position possesses a comprehensive knowledge of safety procedures, emergency response protocols, and relevant laws.
  • They exhibit understanding of diversity awareness and cultural sensitivity, alongside exceptional verbal and written communication skills.
  • With strong conflict resolution and de-escalation abilities, they can handle challenging situations effectively.
  • Their sharp observation skills enable them to identify security threats and safety hazards swiftly.
  • They demonstrate the capacity to make quick and effective decisions while maintaining composure under pressure.
  • Physical fitness and stamina are essential for patrolling duties, complemented by basic computer skills for report writing and record-keeping.
  • Adaptability to varied shifts and holidays is crucial, reflecting integrity and trustworthiness in handling confidential information.
  • Moreover, they maintain a customer service orientation, offering assistance and support to the campus community.
  • Required Education and Experience High School or equivalent and 3 –12 months security work experience or equivalent experience, and possession of an unarmed guard license form the Tennessee Bureau of Commerce and Insurance highly recommended.
  • Must be at least 18 years of age, have a good moral character.
  • Pay rate / Hourly -$16.04-$19.55 About Meharry Meharry Medical College was founded just 11 years after the end of the Civil War with the mission of educating African Americans to serve the underserved.
  • Today, the nation’s largest private, historically black academic health sciences center has trained thousands of health care professionals.
  • Three out of every four Meharrians return to urban or rural communities to serve others by providing medical or dental services.
  • Our faith-based roots within the United Methodist Church inspire us to respect and serve all.
  • Our standards are high within an educational environment that is nurturing.
  • We believe that health equity is key to alleviating suffering.
  • Whether our graduates are physicians, dentists, scientists, professors or public health professionals, the Meharry experience equips them to affect the world as a force for change led by our motto: “Worship of God Through Service to Mankind." Mission Meharry Medical College is a global academic health sciences center advancing health equity through innovative research, transformative education, exceptional and compassionate health services and policy-influencing thought leadership.
  • True to its legacy, Meharry empowers diverse populations to improve the well-being of humankind.
  • Core Values Meharry Medical College is a community of scholars and learners committed to excellence Accountability with transparency Equity with inclusion Respect with collegiality Service with compassion Integrity without exception Equal Employment Opportunity Statement Meharry Medical College complies with Title IX and is an affirmative action employer.
  • Candidates will be considered for employment without discrimination for an non-merit reason such as race, color, national origin, sex, religion, age, handicap or veteran status.
  • Contact For questions regarding employment, please contact 615-327-6336 or jobs@mmc.edu.