Support Coach- Direct Support Professional
Horizons Programs Inc
Location
South Windham, Connecticut
Salary
$19 - $22 / HOUR
Quick overview
Support Coaches provide direct support, teaching, and modeling to individuals with intellectual and developmental disabilities, helping them work toward personal goals identified in their Individual Service Plan (ISP). Responsibilities also include monitoring performance, assisting with daily responsibilities, and administering medications according to guidelines.
Requirements summary
Applicants must be 21 years or older, possess a high school diploma or equivalent, and have a valid Connecticut driver's license with reliable transportation. A minimum of two years of relevant experience is required, along with the physical ability to lift 50 pounds and assist with mobility.
Job description
Support Coach (Direct Support Professional – DSP)
Horizons is hiring Support Coaches to provide supports to individuals with intellectual and developmental disabilities. For over 40 years, Horizons has fostered dignity, connection, and inclusion across Connecticut. As a Support Coach, you’ll build real relationships while empowering individuals to achieve their personal and professional goals.
What You’ll Do
- Provide direct supports, teaching and modeling. Support individuals in working toward their personal goals as identified in their Individual Service Plan (ISP). Monitor performance and help individuals meet job or home responsibilities successfully each day. Administer medications according to physician’s orders and DDS guidelines. Communicate clearly and respectfully, always centering the individual’s voice and privacy. Encourage independence while remaining responsive and compassionate during moments of challenge. Participate in training, complete documentation thoughtfully, and keep your manager informed of relevant developments.
- Why
- This
- Role
- Matters: Your guidance helps build confidence, skills, and purpose. Whether you're supporting someone through a new task or celebrating their on-the-job success, your work has a lasting impact—on individuals, families, and the greater community.
What You’ll Receive
- Starting
- Pay: $19.25-$21.75
- Part-Time
- Benefits: 401(k) with a 4% employer match
- Vision,
- Pet, and
- Voluntary
- Life
- Insurance
- Full-Time
- Benefits:
- All of the above, plus: Health and Dental Insurance Short-Term Disability and Life Insurance
What You’ll Need
Be 21 years or older High school diploma or equivalent Valid Connecticut driver’s license, reliable transportation, and an acceptable driving record At least 2 years of relevant experience (or approved equivalent) Ability to pass a criminal background and license check Physical ability to lift 50 pounds, assist with mobility, and respond to emergencies, including CPR/First Aid
Why Horizons?
Horizons is a deeply rooted, mission-driven nonprofit committed to inclusion, creativity, and person-centered support. From our beginnings as a summer camp to becoming a year-round provider of Supported Employment, Living, and Educational Services, we support nearly 1,700 individuals annually—with heart and high expectations. We believe in seeing possibility—where others might not—and in helping people achieve more than they thought possible. 🌐 Learn more at www.horizonsct.org A Note to Potential Applicants:
- We know the strongest teams are built on diversity—of backgrounds, experiences, and perspectives.
- Studies show that people from underrepresented groups often hesitate to apply unless they meet every qualification.
- If this role excites you, we encourage you to apply—even if you don’t check every single box.
- Your cover letter is a great place to share what draws you to this work and what you hope to contribute to the Horizons community.
- We’d love to hear from you.
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Vision Insurance
- Short-Term Disability Insurance
- 401k
- Pet Insurance
- Voluntary Life Insurance