University of Miami·Coral Gables, Florida
The Cane Navigator provides proactive, holistic academic advising to support undergraduate student success, persistence, progression, and timely graduation through intentional advising relationships. This role involves guiding students on program requirements, institutional policies, and degree pathways while collaborating closely with academic units and campus partners.
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The Cane Navigator (Academic Advisor) supports undergraduate student success by providing proactive, holistic academic advising that promotes student learning, persistence, progression, and timely graduation. Through intentional advising relationships and excellent attention to detail, Cane Navigators guide students in understanding program requirements, institutional policies, and degree pathways while supporting informed academic decision‑making. This role reports to an Associate or Assistant Director of Cane Navigation and collaborates closely with academic units, faculty, and campus partners to support students throughout their undergraduate experience.
For full consideration, applicants must submit a cover letter and resume or CV with their application.
Academic Advising Practice & Student Learning
Provide proactive, developmental academic advising that supports undergraduate student learning, persistence, progression, and timely graduation, grounded in best practices and advising theory.
Establish and maintain sustained advising relationships beginning prior to a student’s first term, serving as the primary academic advisor for assigned students throughout their undergraduate experience and supporting informed academic decision‑making.
Engage students in reflective conversations to help them clarify academic, professional, and personal goals and connect those goals to curricular, co‑curricular, and experiential learning opportunities.
Educate students on high‑impact practices and experiential learning opportunities (e.g., study abroad, undergraduate research, internships) and support intentional integration of these experiences into their academic plans.
Academic Planning, Policies, & Institutional Knowledge
Guide students in understanding and navigating curriculum requirements, including majors, minors, general education, degree progression, and institutional academic policies and procedures.
Develop, monitor, and update individualized academic plans and degree records; regularly assess student progress and engagement to support timely degree completion.
Investigate and resolve academic issues including registration errors, prerequisite checks, course substitutions, and permission requests in accordance with institutional policy.
Maintain current knowledge of the academic bulletin, academic calendar, institutional resources, and programs to ensure accurate and consistent advising guidance.
Student Support, Referral, & Advocacy
Identify academic, personal, and institutional barriers to student success and support students through coordinated referrals to appropriate campus partners, following up as needed to promote continuity of care and student progress.
Partner collaboratively with academic and non‑academic units (e.g., Counseling Center, Housing and Residential Life, International Student and Scholar Services, Veteran Resource Center) to support holistic student success.
Interact with families, faculty, and campus partners in accordance with FERPA and institutional guidelines to support student outcomes while maintaining appropriate professional boundaries.
Assessment, Technology, & Professional Practice
Utilize advising technologies, data dashboards, and student success platforms (e.g., EAB Navigate) to document advising interactions, track student engagement, and inform proactive outreach strategies.
Contribute to unit goals by meeting established advising benchmarks, assessment measures, and service expectations in support of institutional student success priorities.
Participate in ongoing training, assessment, and professional development to strengthen advising competencies and remain current with evolving best practices in the academic advising profession.
Complete career‑related training (e.g., Career Champion) and intentionally integrate career development conversations into academic advising practice.
$50,000 - $54,000
Education: Bachelor’s Degree required; Master’s Degree preferred
Certification and Licensing: Not Applicable
Minimum of 1 year of experience in advising, counseling, and/or customer service is preferred. Any relevant education, certifications and/or work experience may be considered.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here [https://www.hr.miami.edu/careers/eo-ada/index.html] for additional information.
Job Status: Full time
A Bachelor's Degree is required, with a Master's Degree preferred, and a minimum of 1 year of experience in advising, counseling, or customer service is preferred. Candidates must possess knowledge of academic advising theory, undergraduate curricula, institutional policies, and student development theory.
Market context
In Florida, academic advising and student-support roles in higher education tend to draw steady interest because colleges need staff who can guide students through degree requirements and institutional policies. This Cane Navigator role is competitive for candidates with a bachelor’s degree, advising or counseling experience, and familiarity with undergraduate curricula and student development. Review the AI-summarized requirements and benefits on this platform against the original posting to save research time, then tailor your application to show advising, customer service, and policy-navigation experience.