Housing Assistant
Williams College, London
Location
Williamstown, Massachusetts
Salary
$18 / HOUR
Quick overview
The Housing Assistant temporarily supports the Housing team with administrative tasks throughout the year, focusing heavily on assisting with the seasonal Student Storage program for Williams College students. Responsibilities include forward-facing communications, technology operation, file management, and ensuring the security of student belongings.
Requirements summary
Candidates must possess good communication and customer service skills, the ability to work independently or in a team, and organizational skills to solve problems effectively. The role requires flexibility with scheduling and the ability to relate professionally to a diverse population of students, faculty, and staff, though heavy lifting is not required.
Job description
- The Housing Assistant supports the Housing team in their operations throughout the year.
- This administrative position involves a variety of tasks, including forward-facing communications, file management, technology operation, physical movement, and note-taking.
- This position does not maintain a regular schedule but is called upon when support is needed.
- A large portion of this role is to assist with the Student Storage program facilitated by Housing at Williams College on a temporary, as-needed basis.
- The Student Storage program is a seasonal program offered to Williams College students to store their items while they are away from campus for periods of time, including long breaks and/or studies abroad.
- Students' items are left in their rooms, and the Housing team works with an off-campus partner to move them to long-term storage.
- Before the students return to campus, the items are returned to the students' next room.
- Seasons for these operations occur mostly during business hours in our high-demand times of the year, including but not limited to late January, mid-May - early June, August, and mid-December.
- Schedules are subject to change based on the needs of the department.
Responsibilities
The Housing Assistant is a temporary position responsible for supporting the Housing team in facilitating student housing operations and implementing the Student Storage Program. Responsibilities may include, but are not limited to: Operating software through a computer or tablet Answering phone calls, greeting visitors, and providing information Maintaining files and records - both electronic and physical Providing access to campus vendors to campus buildings and individual student rooms Maintaining a secure environment for the students’ belongings and students on campus.
Qualifications
Good communication and customer service skills The ability to work either independently or as part of a team, solve problems, and organize details is necessary. Ability to work effectively with a diverse population of students, faculty, and staff. You will thrive if you are self-motivated, enthusiastic, and energetic. Your ability to relate to diverse students and staff professionally is essential. This position does not require lifting or moving items beyond 20 lbs. but does require bending, climbing and descending stairs, walking, and standing for extended periods of time. Additionally, this position requires flexibility with scheduling. Application review will occur on a rolling basis to build a pool of qualified persons. Pay is $18.00 per hour. Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu. Instructions for Applicants The mission of Williams College, “to provide the highest quality liberal arts education,” is advanced by the rich variety of backgrounds and experiences that faculty, staff, and students bring to the work that we do together. The college is committed to building and sustaining a learning and working environment where members from all backgrounds can learn, live, and thrive. We are deeply committed to our employees, providing tuition assistance, excellent benefits, and a warm and welcoming professional environment. We are looking for candidates who share our values in prioritizing diversity, equity, and inclusion, and sustainability. Located in the Berkshires of western Massachusetts, Williams offers a rich academic environment in a beautiful setting. The Berkshires—known as a cultural corridor—are a great place to live, work, and play. With natural beauty, rich history, and top-notch schools, there Berkshires hosts an array of recreational opportunities from world-class museums to hiking trails. The New York Capital Region, Albany International Airport, and Albany-Rensselaer Amtrak Train Station are just an hour away, and Boston and New York City are within a three-hour drive. The college's vibrant 450-acre campus is home to approximately 2,000 students who bring vibrancy to picturesque Williamstown. Many people relocate here for their job at Williams but stay for the community connections that they build. We hope you’ll take some time to explore the resources here and get to know more about our community–the one here on campus as well as the broader communities of Williamstown and the Berkshires.