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Core responsibilities

The student success counselor provides counseling and advising on complex academic progress and wellness issues, managing a caseload focused on adult students by coordinating holistic supports, mentoring, and community resource access. This role serves as a primary contact from admission to completion, supporting academic and career planning while monitoring progress to facilitate student retention and completion.

Requirements summary

A bachelor's degree in a related field is the minimum requirement, coupled with at least two years of experience in advising, recruitment/Retention, case management, or related student services demonstrating proactive outcomes. Candidates must also show a proven track record of supporting students through challenges and experience supporting diverse student populations.

bachelor degreeCase ManagementCommunication SkillsMentoringCounselingComplianceData AnalysisCollaborationProgram DevelopmentWorkshop FacilitationCareer PlanningAdvisingAcademic PlanningTechnology ImplementationIntake InterviewsResource ReferralInformation Technology Literacy

Benefits

  • Life Insurance
  • Medical
  • Dental
  • Vision
  • Holidays
  • Tuition Assistance
  • Personal Days
  • Floating Holidays
  • Vacation Days
  • Sick Days
  • Tuition Waivers
  • Nys Or Suny TIAA Retirement Plan
  • Suny Perks
  • Dependent Waivers