YMCA of Memphis & the Mid-South·Cordova, Tennessee
The Student Success Coach provides direct mentorship, evidence-based intervention, and intensive case management for high-risk students to reduce school-based violence. They serve as a liaison between school stakeholders and implement restorative practices to support student re-engagement.
The Student Success Coach will play a critical role in reducing school-based and community violence through direct student engagement, mentorship and evidence-based intervention programming. This position requires daily presence at an assigned Memphis Shelby County School and intensive case management for a caseload of at least 30 students identified as high risk for gang involvement or behavioral concerns.
Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational
Effectiveness: Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. es and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal
Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral
Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.
Requires a high school diploma or GED and at least 3 years of experience working with high-risk youth or violence intervention. Candidates must possess a valid driver's license and pass MSCS fingerprinting and background checks.
Market context
In Tennessee, student success coach roles are often tied to school support, attendance, and intervention needs, especially for students facing higher barriers to engagement. These positions can be competitive because employers look for experience with high-risk youth or violence intervention, plus a valid driver’s license and clearance through fingerprinting and background checks. Review the AI-summarized requirements and benefits here, which are pulled from the original job description to save research time, and be ready to show specific examples of youth support work when you apply.